Thomas Zippiroli
Bellingham,WA
Summary
Accomplished Senior Microsoft Engineer with a proven track record at Best Friends Animal Society and Microsoft, showcasing expertise in Microsoft Intune and exceptional stakeholder relationship management. Spearheaded projects to enhance efficiency and reduce costs by 20%, while mentoring junior engineers, highlighting leadership and technical prowess in Microsoft solutions. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
30
30
years of professional experience
Work History
Senior Microsoft Engineer
Best Friends Animal Society
08.2019 - Current
- Design, Implement and support Microsoft O365 suite of products for user base of 2500+ users
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Led engineering teams to successfully complete projects on time and within budget.
- Implemented new strategies to reduce costs and improve efficiency of engineering team.
- Conducted research to identify and evaluate new technologies and concepts.
- Trained and mentored junior engineers, providing guidance and direction.
- Participated in formal internal design reviews of proposed products and components.
Microsoft O365 Engineer
Microsoft (contractor)
04.2018 - 10.2019
- Provide technical guidance and configuration support to implement Microsoft Teams for large organizations
- Provide level 3 support for customers with Microsoft Teams issues, to include Teams calling
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Engage with customers for design sessions, gather requirements, develop plans for migration and implementation
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
- Collaborated with other departments to facilitate successful project completion.
Senior Microsoft Exchange Engineer
Navisite / Time Warner Cable
02.2010 - 11.2017
- Design, build and implement Microsoft Exchange solutions for large companies, to include Meggit Defense Industries, Harvard Law School, and Clarion Partners
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Trained and mentored junior engineers, providing guidance and direction.
- Led engineering teams to successfully complete projects on time and within budget.
- Conducted research to identify and evaluate new technologies and concepts.
Education
Microsoft Technologies
MCSE
Remote01-2017
Avionics, Aircraft Maintenance
United States Air Force Technical School
Biloxi, MS01-1991
Skills
- Microsoft Intune, configuration and compliance policies, MFA using various methods including passwordless sign on and FIDO keys, software distribution, patching, baseline security policies, autopilot configuration, endpoint management, MDM configuration and design
- Microsoft Security, Sentinel configuration and deployment, Defender configuration and deployment, Cloud app governance, Defender for Identity, investigation and response
- Microsoft Exchange, anti spam and security policies, E-Discovery requests, mail migrations, Mobile device app management, Mail trace and investigation, dynamic distribution lists, resource accounts and calendars
- Microsoft Teams, design and implement Teams to include Teams calling, call routing, auto attendants, call queues, number porting and procurement, meetings, app and setup policy configuration, E911 configuration
- Microsoft Purview, configure insider risk management, data loss prevention, to include information protection, sensitive info types, trainable classifiers, and auto file labeling
- Microsoft Azure\Entra, identity governance and protection, authentication methods, enterprise application management, lifecycle workflows to include account onboarding and offboarding automation, universal print configuration and management, audit log search
- Sharepoint, configure sharepoint sites for internal and external use, site security, data migration, reporting on data usage and storage
- Power Automate, flow, Microsoft forms, automate various processes using power automate and flows advanced features
- Power Apps, design and configure applications of various designs for internal and external use
- Power BI, generate and create reports from various O365 sources
Timeline
Senior Microsoft Engineer
Best Friends Animal Society
08.2019 - Current
Microsoft O365 Engineer
Microsoft (contractor)
04.2018 - 10.2019
Senior Microsoft Exchange Engineer
Navisite / Time Warner Cable
02.2010 - 11.2017
Microsoft Technologies
MCSE
Avionics, Aircraft Maintenance
United States Air Force Technical School
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