Thomas Zollo
Las Vegas,NV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Fellers LLC
02.2008 - 07.2024
Responsible for ensuring daily operations in the West Region (10 Warehouses) Aligned overall organizational goals and strategies. Analyzed Key Performance Indicators (KPIs) on Customer satisfaction and employee engagement.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.
- Devised and executed training plans for new and existing staff to support competency and compliance.
Education
High School Diploma -
St Agnes Cathedral HS
Rockville Centre, NY06.1983
Skills
- Operational Efficiency
- Excellent interpersonal skills
- Staffing oversight
- Warehouse Management
- Key Performance Indicators
- Transportation Management
- Knowledge of performance tracking
- Facility Management
- Workforce Planning
- Standard Operating Procedures
- Inventory Monitoring
- Teamwork and Collaboration
- Customer Service Management
- Employee Scheduling
- Performance Improvements
- Relationship Building
- Inventory Tracking and Management
- Staff hiring
- Inventory Control
- Operations Management
- Inventory Management
- Customer Service
- Goal Setting
- Employee Relations
- Delegating Work
- Training Management
- Employee Development
- Management Team Building
- Hiring and Onboarding
- Payroll Administration and Timekeeping
- Performance Evaluation
Certification
- [Area of certification] Training - [Timeframe]
- Forklift Certified
- Operator Training. Course completed
- Operator Training. Train-the-trainer Completed
Timeline
Regional Operations Manager
Fellers LLC
02.2008 - 07.2024
High School Diploma -
St Agnes Cathedral HS
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