Summary
Overview
Work History
Education
Skills
Strength achievements
LinkedIn
Affiliations
Certification
Timeline
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THOMAS ZWICK

Lemont,IL

Summary

Dynamic professional with extensive experience at Futaba North America, excelling in ERP implementations and strategic leadership. Proven track record in enhancing cybersecurity and optimizing workflows, while fostering collaborative decision-making. Adept at managing complex IT projects and driving continuous improvement, ensuring compliance and efficiency across operations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Amazon Warehouse Associate

Amazon Warehouse
05.2023 - Current
  • Track inventory as products, merchandise, and goods move through the warehouse
  • Inspect items for defects or damage during transportation
  • Document instances of defects or damages for submission to the warehouse manager or relevant personnel
  • Operate forklifts and other heavy machinery to facilitate efficient transportation
  • Proactive and adaptable ensures smooth processes and efficient inventory management while abiding to safety regulations and compliance which are paramount
  • Physical Strength and Stamina: The role involves lifting, moving, and handling heavy items
  • Endurance is essential for sustained physical activity
  • Multitasking: Juggle various tasks efficiently, such as tracking inventory, inspecting, and handling materials
  • Organization: Maintain inventory organization for smooth operations
  • Ensure accurate recording of data
  • Computer and Technology: Familiarity with warehouse management systems (WMS) and RFID systems
  • Ability to use technology for inventory management
  • Time Management: Prioritize tasks to meet shipping schedules and maintain efficiency
  • Mechanical: Basic understanding of machinery, including forklift operation
  • Attention to Detail: Inspect items thoroughly for defects or damages
  • Accurate data entry is crucial
  • Teamwork: Collaborate with coworkers and management to achieve warehouse goals

Sr. Manager Information Systems/Business Analyst

Futaba North America Engineering & Marketing Corporation
05.2020 - 08.2022
  • Successfully implemented the transition from in-office computer usage to a secure VMware environment
  • Dual authentication further enhanced security
  • Simultaneously, Active Directory migrated from on-site servers to Amazon Web Services (AWS) for optimum efficiency with Microsoft 365 (M365) online
  • Tools increased from E1 to E5 subscription levels
  • Evaluated business requirements, expanding the project to involve all departments
  • Advocated for effective change management from upper management to the shop floor
  • Conducted a deep dive into QAD and PLEX ERP systems, focusing on requirements and capabilities
  • Ensured EDI incoming order management and outbound EDI/ASN for distribution fulfillment
  • Absolute focus on supply chain consistency for distribution projects
  • Supported safety enhancements within the QAD ERP system
  • QAD Dashboards provided real-time information to line managers and office management
  • Conducted an in-depth assessment of over 1,200 requirements for production and other departments
  • Prioritized data security through vulnerability scanning, logic, and device-based reporting
  • Followed by Disaster Recovery analysis and return-to-work roadmaps
  • Led the conversion of North America Futaba Tier 1 Toyota suppliers’ manufacturing plants and corporate office to an ERP solution in the CLOUD
  • Conducted a comprehensive 2+ year evaluation of ERP providers to meet departmental requirements cost-effectively for the next 5 years
  • Employed an agile approach for the SharePoint Online Project
  • Promoted cloud adoption over on-premises shared servers, enabling capabilities across departments
  • Successfully implemented SAP Concur for Cloud Expense Management at the corporate office
  • Later deployed across North America manufacturing plants after assessing workflows and requirements
  • Provided change management support and clear communication on approval setup
  • Scaled small parts from aftermarket suppliers
  • Instituted LAN provisioning for hardware and Active Directory
  • Ensured secure remote work using VMWare within safety and security constraints
  • Administered Cyber Protection Insurance for Futaba North America
  • Prioritized patch management for network security using Microsoft WSUS
  • Aided in the conversion from manual data entry to Programmable Controllers for real-time inventory accuracy
  • Provided Google Suite Documentation during the pandemic for office personnel
  • Hardened security at Futaba restricted remote users to VPN connections confirmed via Multi-Factor Authentication (MFA)
  • Ensured secure access for remote work
  • Drive system process improvement by optimizing workflows
  • Successfully migrated the data warehouse used by all North America Futaba into a cloud setting
  • Implemented appropriate backup, Disaster Recovery, and Business Continuity plans
  • SharePoint Online served as an effective collaboration tool for non-technical management
  • Enabled project visibility related to performance, schedule, and milestones
  • Provisioned cyber protection during the development of OEM parts to secure product management
  • Migrated and supported O365 E1 to O365 E5, including Business Intelligence and connections to the data warehouse
  • Confirmed the integration of a Learning Management System as a component of PLEX ERP
  • Maintained data security while ensuring network performance
  • Aligned with Toyota and Futaba Japan’s requirements
  • Weekly status meetings promoted communication while reporting to the Corporate President
  • Regular exposure of project issues and risks-maintained project progress
  • Bi-weekly meetings with support vendors facilitated upgrades
  • Investigated supply chain options for stamping dies
  • Evolved scanners and bar code use for automated inventory movements
  • Evaluated where PLC technology could replace manual entry
  • Worked with PLEX and QAD to confirm configuration changes without customizing software
  • Instituted KnowBe4 e-Learning to educate users monthly on network security and phishing
  • Enhances user awareness and reduces cybersecurity risks
  • Tracked projects for North America in Fiscal Year 2022 with a budget of approximately 2.8 million
  • Corporate office budget alone was near 800,000
  • Actual vs
  • Forecast explained monthly to top management
  • Presented at quarterly Hoshin meetings to the President and Vice Presidents of corporate

Building Materials Department Sales

Menards
05.2019 - 05.2020
  • Customer service in building materials department
  • Aid in deck designs and materials required for construction

Business Analyst/Director of IT

APAC Partners LLC
05.2012 - 10.2019
  • Promoted agile handling of patient charts, transitioning them to 100% cloud based EHR
  • Maintained Scrum methodology for HIPAA conformance
  • Successfully transformed APAC’s backroom servers (3 physical servers housing 7 virtual machines) into cloud VMs
  • Implemented an MPLS backbone for data and VOIP
  • Utilized a private cloud for patient Personal Medical Information (PMI)
  • Enlisted a IT to report vulnerability scan results for HIPAA compliance
  • Enrolled and maintained all equipment under maintenance agreements
  • Kept records of equipment details, including location, type, and serial numbers
  • Responsible for purchasing and maintaining computer equipment across APAC and affiliated companies
  • Ensured equipment was in good working order and recommended new equipment to stay current with technological advances
  • Maintained network uptime and secure communication with the APAC Cloud environment
  • Administered Microsoft Windows 2003 Server and Office Professional Applications in conjunction with Azure Active Directory
  • Managed secure VPN connections using Cisco VPN and Junos Pulse
  • Ensured virus protection for data security
  • Focused on delivering medical services while adhering to HIPAA security requirements
  • Maintained proper security practices and promoted cloud computing for HIPAA-compliant workflows
  • Confirmed disaster recovery availability
  • Evaluated Software Development Life Cycle (SDLC) and executed EMR and EHR application software implementation
  • Supported and managed 15 direct reports for EHR and various IT functions

Education

High School - General Studies

Lemont High School

Some College (No Degree) - Computer Science

Lewis University

Skills

  • Project management
  • Strategic leadership
  • Healthcare expertise
  • Collaborative decision-making
  • EMR Implementation
  • EHR implementation
  • ERP Implementations
  • Process Analysis
  • Continuous Improvement
  • Cost-saving measures
  • IT Operations
  • IT Leadership
  • IT Projects
  • Multitasking
  • Organization
  • Computer and technology
  • Cybersecurity
  • Team Leadership
  • Strategic Vision
  • Evolution from IT Management to ERP solutions
  • Time management
  • Process improvement
  • Safety compliance
  • Warehouse management systems
  • Effective communication
  • Problem solving

Strength achievements

  • Project Management: Multiple ERP’s implemented
  • Strategic Leadership: I’ve successfully aligned technology initiatives with business goals, ensuring seamless integration and growth.
  • Healthcare Expertise: My previous role involved spearheading the implementation of an EMR system across 14 healthcare locations. This experience honed my ability to navigate complex environments.
  • Collaborative Decision-Making: I thrive in high-pressure situations, making sharp decisions while fostering effective communication and team development.
  • Orchestrated successful implementations of EMR, EHR, and ERP systems, contributing to company growth.
  • Conducted in-depth process analyses, uncovering continuous improvement opportunities and cost-saving measures.

LinkedIn

https://www.linkedin.com/in/thomas-zwick-9422889

Affiliations

SharePoint and Digital Transformation: Sites for Collaboration and Communication

Decoding Executives: Strategies to Effectively Work with Leadership

Cybersecurity Awareness: Cybersecurity Terminology

Software Development Life Cycle (SDLC)

AWS for Developers: Identity Access Management (IAM)

Cloud Security Architecture for the Enterprise

Cybersecurity Awareness: Cloud Security

Everything as a Service (XaaS) is the Future of Business

Power BI: Dashboards for Beginners

Confronting Bias: Thriving Across Our Differences

How to Talk to Anyone (Blinkist Summary)

Critical Thinking for More Effective Communication

The Art of Leadership (getAbstract Summary)

Strategic Thinking

Quick Start Guide to SQL

Azure Quick Tips for Developers

Certification

https://www.linkedin.com/learning/certificates/ff48b2e51c837fee420d68f9913c29ec5de4a9939ed744585355670635d04cdb

https://www.linkedin.com/learning/certificates/e1a24850c91c550109733acc6d2a555df28e571d6bbe737b8260b32467c749a7

Timeline

Amazon Warehouse Associate

Amazon Warehouse
05.2023 - Current

Sr. Manager Information Systems/Business Analyst

Futaba North America Engineering & Marketing Corporation
05.2020 - 08.2022

Building Materials Department Sales

Menards
05.2019 - 05.2020

Business Analyst/Director of IT

APAC Partners LLC
05.2012 - 10.2019

High School - General Studies

Lemont High School

Some College (No Degree) - Computer Science

Lewis University

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THOMAS ZWICK