Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

THOMASA MEINNERT

Ocala,FL

Summary

Reliable and upbeat Store Leader successful at promoting customer loyalty and satisfaction with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Leader

7-Eleven
08.2023 - Current
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels.
  • Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
  • Set the example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Our store has been recognized twice, nationally, for the having the highest positive customer feedback.

Training Food Service Leader

Kwik Trip
08.2021 - 07.2023
  • Responsible for training upper management in the district in food safety and kitchen operations and reports as well as training all new hires in the store
  • Implemented strategies to bring waste down from 17% to 7.5%
  • Conducts regular kitchen meetings to communicate changes in policies and procedures
  • Monitored daily operations to ensure smooth running of the kitchen during peak hours
  • Ensured compliance with health and safety regulations through frequent inspections of kitchen areas.

Shift Lead

Walgreens
11.2020 - 08.2021
  • Complied with company standards and policies, setting example for team members
  • Kept accurate records of daily transactions using computerized systems
  • Utilized problem-solving skills to resolve conflicts between customers and employees
  • Inspected store displays regularly to ensure items were properly stocked and displayed according to company guidelines.

Assistant Store Leader

Kwik Trip
10.2019 - 11.2020
  • Maintained accurate records of daily sales, deposits, and inventory levels
  • Trained new employees in company policies, procedures, and customer service standards
  • Provided guidance on proper cash handling techniques according to company policy
  • Demonstrated ability to lead and motivate a team of store associates
  • Utilized strong problem-solving skills to quickly resolve customer issues.

Food Service Leader

Kwik Trip
08.2014 - 10.2019
  • Enforced strict adherence to food preparation guidelines across all stations in the kitchen
  • Demonstrated strong customer service skills by efficiently resolving customer complaints and inquiries
  • Managed ordering process for all food items
  • Trained kitchen staff on proper food handling techniques.

Education

High School Diploma -

Indian Valley High School
Lewistown, PA
06.1996

Some College (No Degree) - Music Therapy

Mansfield University
Mansfield, PA

Skills

  • Customer Service
  • Food Safety and Quality
  • Interpersonal Skills
  • Supply Inventory Management
  • Fast-Paced Environment
  • Team Oriented

Certification

ServSafe Certified, 03/2025

Timeline

Store Leader

7-Eleven
08.2023 - Current

Training Food Service Leader

Kwik Trip
08.2021 - 07.2023

Shift Lead

Walgreens
11.2020 - 08.2021

Assistant Store Leader

Kwik Trip
10.2019 - 11.2020

Food Service Leader

Kwik Trip
08.2014 - 10.2019

High School Diploma -

Indian Valley High School

Some College (No Degree) - Music Therapy

Mansfield University

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THOMASA MEINNERT