THOMAS A BYRD
Woodstock,GA
Summary
SENIOR PRODUCT MANAGER
Tenacious Senior Product Manager with proven expertise in product development, new product introduction, operations support, and product management. Extensive experience bringing products to market and supporting cross functional teams in a matrix organization. Results-oriented, effective leader with a proven track record of building consensus, optimizing resources, and proactively resolving problems. Excellent interpersonal, communication, and presentation skills across all levels.
Overview
10
10
years of professional experience
Work History
Senior Product Manager Site View Product
Georgia Power Company
Atlanta, GA
08.2016 - 12.2023
- Owner for Georgia Power’s Surveillance as a Service offering, Site View
- Responsible for product definition and development, business case and strategy, product and sales training, product launch, operational rollout, vendor management and technical guidance
- Masterminded launch of Site View product line within 8 months, created from scratch an innovative external video surveillance offering that grew to a $1M annual revenue producing business within its first 6 months
- Spearheaded development and integration of all processes for sales, installation, operation, and customer service for Site View within existing lighting sales business unit
- Ideated and executed all training for sales account executives, design analysts, coordinators and engineers supporting Site View resulting in a successful launch statewide.
Senior Product Development Manager
Cox Communications, Business Security Solutions
Atlanta, GA
03.2014 - 08.2016
- Responsible for product definition, scope, roadmap, requirements, and service offering
- Led a cross-functional team responsible for architecture, integration, installation, operations, marketing, collateral, documentation, and customer service associated with security products
- Played an integral role in building a $100M business model
- Directed a $200K pilot program for Cox Business Detection and HD Surveillance products under Cox Business Security Solutions brand
- Managed all facets of integration of security products within Cox’s core systems including OSS/BSS, operations, sales, and customer service
- Created and executed extensive training and documentation, which resulted in successful launch of initial pilot market, as well as forming basis for follow-on nationwide rollouts
- Managed all vendor relationships, including product evaluation, definition, negotiation, and final product selection
- Led development and definition for entire Cox security product line working with camera manufacturers, VMS vendors, incumbent security platform providers and internal technology resources to provide a commercial product that redefined SMB security space.
Hardware Development Engineer
IBM Internet Security Systems
Atlanta, GA
- Hardware product owner for IBM’s network security intrusion prevention hardware appliance lines
- Managed appliance development from concept/inception through end of life, including merging software and hardware schedules, managing budgets, procurement, industrial design, international hardware compliance, BOM lifecycle, contract manufacturer / design house relationships and escalations
- Coordinated and successfully completed hardware refresh of 11 separate appliance models in under 12 months providing a 150% increase in speed to market
- Led IBM’s only outsourced hardware appliance development model delivering cost effective commodity technologies for specialized high margin IBM brands - IBM Security Division, IBM Tivoli and IBM Data power
- Provided leadership across functional boundaries including product management, engineering, manufacturing, supply chain, finance, management, and technical services to initiate and bring products to market.
Hardware Engineer, Lead engineer
Cipher Trust
Atlanta, GA
- In charge of managing hardware contract manufacturer responsible for building complete line of email security appliances
- Oversaw receiving, repair and RMA and managed lifecycle and hardware product development
- Created and managed new software installation and testing scripts for factory software loads
- Named Subject Matter Expert for hardware troubleshooting, repairs, and RMAs
- Managed contract manufacturer for all hardware system production.
Education
Bachelor of Science, BS - Mechanical Engineering
Georgia Institute of Technology
Skills
- Product Management Strategic Planning Product Development Operations Voice of the Customer
- Product Launch Hardware Manufacturing Communication Cross-functional Team Leadership Analytical Research
- Critical Thinking Team Collaboration Flexibility Problem-Solving
Timeline
Senior Product Manager Site View Product
Georgia Power Company
08.2016 - 12.2023
Senior Product Development Manager
Cox Communications, Business Security Solutions
03.2014 - 08.2016
Hardware Development Engineer
IBM Internet Security Systems
Hardware Engineer, Lead engineer
Cipher Trust
Bachelor of Science, BS - Mechanical Engineering
Georgia Institute of Technology
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