THOMAS "ALLAN" KIRBY
Salem,VA
Summary
Experienced in management, business administration, and customer service, seeking a team-player role in a people-oriented organization. Committed to supporting company objectives and fostering a high-quality environment for the aging population. Eager to transition back into the automotive or maintenance industry after stepping away from healthcare.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Interim Executive Director
Spring Oak Bedford-Bedford, VA
01.2025 - 05.2025
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Executive Director
Carriage Hill Retirement (changed ownership)-Bedford, VA
12.2023 - 08.2024
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
Executive Director
TerraBella Pheasant-Ridge, Roanoke, VA
08.2022 - 03.2023
- Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, and federal/state/local laws and regulations.
- Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
- Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
- Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
- Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
- Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
- Meets the financial targets with the goal to maximize capital partners' return.
- Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
- Reviews monthly financial statements, implements plans of action for deficiencies.
- Manages key, non-labor operating costs in line with budgeted levels.
- Meets NOI and occupancy expectations.
- Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.
Executive Director II
Brookdale Senior Living-Salem, VA
10.2020 - 04.2022
- Hire, train, supervise, motivate and evaluate all Team Members to ensure the highest quality of care is provided to the residents.
- Monitor the day to day work provided by the Team; supervising, critiquing, suggesting and educating the Team on proper work standards.
- Complete initial paperwork on all new admissions.
- Coordinate the resident's move in and orient new residents into the community.
- Coordinate the discharge process for all residents being discharged from the community.
- Coordinate training and Team Member meetings.
- Human resources such as interviews, conducting new hire orientation, payroll, in-services, handling Team Member complaints and issues, evaluations and discipline.
- Responsible for ensuring that all departments meet the monthly budget.
- Responsible for handling petty cash and resident fund accounts.
- Responsible for establishing and keeping a good working relation with all residents, families, visitors, vendors and outside agencies.
- Complete and reviews incident reports as needed.
Business Office Manager
OUR LADY OF THE VALLEY-Roanoke, VA
01.2020 - 10.2020
- Lead and coordinate all aspects of the business office, including but not limited to supervision of resident billing and collecting, resident trust accounting, payroll, and accounts payable.
- Oversee the hiring and development of the business office staff as well as supervise, direct, and manage the selection, training, development, and appraisal of all other department personnel.
- Responsible for front and back end collections of AR balances (meet with residents and responsible parties upon admission and routinely follow up on collections including when a resident is discharged).
- Handle insurance billing including Medicaid and Medicare and the collections associated with each.
- Ensure payroll records are processed accurately and timely, ensure prompt action when errors are noted.
- Continually maintain accuracy in all aspects of business office to ensure errors are at a minimum and all daily and month-end tasks are completed.
Human Resources Director/Business Office Manager
CARRINGTON COTTAGE MEMORY CARE CENTER-Daleville, VA
08.2018 - 01.2020
- Oversee the day to day operations of the business office, including but not limited to: payroll, accounts payable, accounts receivable, administrative budgeting, department budgeting, facility ordering, inventory control.
- Oversee the day to day operations of the human resources office, including but not limited to: recruitment of new staff, discipline and training of current staff, recording keeping of future, current and past staff, benefit advisement.
- Conduct community tours to prospective residents and their families.
- Complete and/or assist regional director of operations with special company/facility projects to promote the overall well-being of both.
- Review weekly payroll reports to ensure the utmost accuracy and timely fix any issues that need to be addressed.
- Work closely with the administrator of the facility and administrator of sister facility to complete administrator in training program (shadow conference calls, outside business meetings, administrator day to day operations on top of daily assigned job).
Final Assembly Mechanic Electrical/Hydraulic Line
ALTEC INDUSTRIES, INC-Daleville, VA
08.2017 - 08.2018
- Responsible for production requirements and troubleshooting electrical and hydraulic malfunctions.
- Expedite part delivery for work orders and coordinate schedule changes based on availability.
- Train new staff on standard procedures including safety orientation of new associates and assisting staff with complex or custom installation projects.
- Support RCI activity and cost reduction goals throughout all departments.
- Address quality issues and elevate concerns going forward.
- Install electrical wiring systems, components, and hydraulic systems.
- Read and interpret schematics, blueprints, and work orders to determine material requirements.
Business Office & Human Resources Director
CAVE SPRING PLACE-Roanoke, VA
10.2011 - 12.2017
- Responsible for all human resources and business office duties including but not limited to: payroll, collections, spend downs, and general office duties.
- Collection and review of employee punch correction forms and/or manual time sheets.
- Generate and review labor management reports, collect supervisor approval as needed.
- Compare spend down(s) to weekly and monthly budget to audit accruals and/or discrepancies.
- Process new hire paperwork and hold orientation to ensure proper training of oncoming staff.
- Handle collections on delinquent accounts, process payments and make deposits into appropriate GL accounts.
- Act as Maintain facility property and with utilization of contractors and proper PM schedule. Report for all emergency situations regarding building and grounds.
- Oversee Maintenance and Environmental Service associates on daily basis.
Education
College in Associate -
Lincoln College of Technology-Nashville
Nashville, TN07.2003
High School Diploma - undefined
Salem High School
Salem, VA06.1999
Skills
- Service excellence
- Payroll management
- Excel proficiency
- Effective strategic planning
- Staffing coordination
- Kronos time management expertise
- Proficient in Microsoft Office
- Supervising experience
- Assembly
- English
- Public relations
- Service writing
- Property management
- Office management
- Human resources
- Manufacturing
- Dementia Care
- Sales
- Mechanic Experience
- Writing skills
- Budgeting
- Accounts receivable
- Mechanical knowledge
- Leadership
- Assisted living
- Hand tools
- Accounts payable
- Automotive service
- Operations management
- Memory Care
- Project management
- Program management
- Community engagement
- Strategic planning
- Budgeting and financial management
Certification
- Certified Dementia Practitioner (CDP) January 2024 to January 2026 Successfully completed the requirements of National Council of Certified Dementia Practitioners
- Assisted Living Facility Administrator November 2019 to March 2025
Timeline
Interim Executive Director
Spring Oak Bedford-Bedford, VA
01.2025 - 05.2025
Executive Director
Carriage Hill Retirement (changed ownership)-Bedford, VA
12.2023 - 08.2024
Executive Director
TerraBella Pheasant-Ridge, Roanoke, VA
08.2022 - 03.2023
Executive Director II
Brookdale Senior Living-Salem, VA
10.2020 - 04.2022
Business Office Manager
OUR LADY OF THE VALLEY-Roanoke, VA
01.2020 - 10.2020
Human Resources Director/Business Office Manager
CARRINGTON COTTAGE MEMORY CARE CENTER-Daleville, VA
08.2018 - 01.2020
Final Assembly Mechanic Electrical/Hydraulic Line
ALTEC INDUSTRIES, INC-Daleville, VA
08.2017 - 08.2018
Business Office & Human Resources Director
CAVE SPRING PLACE-Roanoke, VA
10.2011 - 12.2017
High School Diploma - undefined
Salem High School
College in Associate -
Lincoln College of Technology-Nashville
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