Thomas Blade Gowen

• Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
• Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
• Answered customer questions and provided detailed product information.
• Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
• Facilitated timely product rotation, ensuring freshness and minimizing waste.
• Checked aisles for spills to complete quick clean-up.
• Greeted customers and directed to requested products.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
• Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
• Removed debris and packaging from boxes and separated for recycling or disposal.
• Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
• Checked for outdated and overripe grocery items and removed from inventory.
• Consistently lifted materials weighing as much as 50 pounds.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.

• Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
• Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
• Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
• Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.
• Repaired ground structures regularly, sticking to schedules, and meeting facility needs.
• Upheld safety standards within the workplace through proper training, equipment use, and adherence to protocols.
• Completed preventive maintenance on equipment such as lawnmowers, fountains, and sprinkler systems to save money and prevent costly repairs.
• Increased golfer satisfaction by responding promptly to feedback regarding course conditions or specific concerns.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
• Removed debris and waste from outdoor areas.
• Assisted with irrigation system maintenance and repair.
• Utilized power tools and landscaping machines to maintain outdoor areas.
• Inspected gardens for pests, weeds and diseases.

• Enhanced golf course maintenance by implementing efficient mowing and irrigation techniques.
• Developed strong relationships with vendors to secure competitive pricing on products necessary for optimal golf course maintenance.
• Promoted a safe environment by adhering to safety protocols during golf course maintenance tasks.
• Managed golf course maintenance employees with valuable inputs on interview, hire, training, discipline and separation process.
• Trained new employees on proper equipment use, safety protocols, and best practices in golf course maintenance.
• Contributed to course safety by promptly reporting any hazards or maintenance issues encountered.
• Contributed to the overall success of golf club operations through proactive problem-solving efforts in various areas, such as staffing, maintenance, or member services.
• Ensured the safety of patrons by performing regular maintenance checks on all golf carts, promptly addressing any issues.
• Collaborated with course maintenance staff to ensure prime playing conditions, resulting in a consistently high-quality golf experience for players.
• Conducted routine equipment maintenance to prevent downtime and ensure optimal functioning of instruments.
• Optimized use of golf carts and equipment through effective scheduling and maintenance routines.
• Assisted in reducing maintenance costs through effective use of tools and equipment.

• Relevant Coursework: Media Performance
• Relevant Coursework: Video Production (done after this semester)

• Relevant Coursework: Visual Literacy

• Relevant Coursework: Critical Media Analysis (done after this semester)
• Relevant Coursework: Web Media Design (done after this semester
• Relevant Coursework: Interpersonal Communication
• [Scholarship Name] Academic Scholarship
• Presidents List: Spring 2024
• Presidents List: Fall 2024
• Was accepted into the Provisional Entry Program for pharmacy school before I switched Majors

• 3.214 GPA

• National Honors Society Member

Currently I have a total of 95 credit hours. This includes 83 completed and 12 in progress which will be done in May 2025.

My major is Communication with a focus in Integrated media. I have 2 semesters of University left and are set to graduate in May 2026.