THOMAS COLE WILLIAMS
Yuba City,CA
Overview
11
11
years of professional experience
Work History
Office Administrator
Stirnaman Insurance Agency
05.2022 - Current
- Maintaining a discreet system of electronic and paper filings in an effort to enhance client confidentiality and protect sensitive information.
- Coordinating communication between producing insurance agents and proprietary carriers, in addition to financial processing and recordkeeping.
- Processing commission statements, reconciling client account files, and producing monthly reports.
- Overseeing outbound marketing operations via social media and local news outlets.
Delivery Ambassador
Restoration Hardware (RH)
03.2021 - 03.2022
- Traveled alongside our delivery teams to ensure seamless placement of product into client living spaces.
- Applied white glove practices through personalized concierge services to new and existing clients.
- Assisted delivery teams with operational policies and compliance procedures, including PPE requirements.
- Offered suggestions on RH products in an effort to drive new business.
Design Consultant
Restoration Hardware (RH)
01.2018 - 09.2019
- Originated and developed design concepts of custom furniture, rugs, textiles, hardware, and lighting.
- Interfaced with external design team members, including freelance designers, developers, real estate agents, contractors, and architects.
- Assisted clients with budget considerations regarding RH products and materials.
- Mentored new team members through design ethos during on-boarding.
Relationship Banker
JPMorgan Chase & Co.
12.2016 - 01.2018
- Executed wire transfers, stop payments and account transfers.
- Managed all proprietary bank collateral on a monthly and seasonal basis.
- Created strategies to develop and expand sales of banking services to existing client base.
Project Manager
Dreamliving|LA
03.2016 - 12.2016
- Worked in coordination with Realtor®, developer, and contractor to assist in the management of prestigious and highly detailed construction projects, including sourcing cost-effective materials from suppliers and vendors to ensure projects stayed under-budget without compromising quality.
- Scheduled listing appointments, showings, open houses, and performed various clerical duties.
- Created and prepared marketing strategies and collateral for Realtor®.
Sales Specialist
Gucci
03.2015 - 03.2016
- Drove my business with thorough expertise in men's and women's shoes, leather goods, and ready-to-wear.
- Built and maintained an extensive local and international client book via proprietary customer relationship management software.
- Created the utmost luxurious shopping experience for every new and existing client.
Sales Specialist
Saks Fifth Avenue
08.2014 - 03.2015
- Sold a wide variety of women's contemporary apparel, with additional emphasis on shoes, handbags, designer goods, and cosmetics.
- Promoted "Live The Legacy" through delivering the ultimate client experience.
- Established relationships with various brand vendors with regard to product knowledge.
- Opened up Saks Fifth Avenue credit cards to drive continued business.
Fashion Consultant
Nordstrom
10.2012 - 03.2014
- Met and maintained an aggressive sales quota via various positions throughout the store, in addition to promoting the Fashion Rewards credit program.
- Exemplified superior client service through the "Nordstrom Way".
- Expanded and diversified revenue streams through cross-selling in multiple departments.
Education
Bachelor of Business Administration - Marketing
Brandman University
Irvine, CA2016
Licenses
California Real Estate License - DRE: 02224570
Timeline
Office Administrator
Stirnaman Insurance Agency
05.2022 - Current
Delivery Ambassador
Restoration Hardware (RH)
03.2021 - 03.2022
Design Consultant
Restoration Hardware (RH)
01.2018 - 09.2019
Relationship Banker
JPMorgan Chase & Co.
12.2016 - 01.2018
Project Manager
Dreamliving|LA
03.2016 - 12.2016
Sales Specialist
Gucci
03.2015 - 03.2016
Sales Specialist
Saks Fifth Avenue
08.2014 - 03.2015
Fashion Consultant
Nordstrom
10.2012 - 03.2014
Bachelor of Business Administration - Marketing
Brandman University
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