Thomas D. Allen
Tractor Trailer Mechanic
Cleveland Heights,OH
Summary
Resourceful and proactive with excellent diagnostic and troubleshooting skills. Knowledgeable about all areas of trailer construction and body work. Willing to take on any challenge to help the team meet challenging objectives. Driven mechanical professional well-versed in trailer design and related systems. Excellent welding, fabrication and body repair abilities. Strengths include reading schematics, organizing work and communicating easily with team members and customers.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Owner/Operator
Sunrise Painting Solutions LLC
05.2020 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Labor Consultant
Labor Consulting Group
09.2014 - Current
- Analyzed problematic areas to provide recommendations and solutions.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted regular reviews of operations and identified areas for improvement.
- Provide education to the employee, recommendations to the employer concerning the topic of unionization. including elections and prevention.
General Contractor/Construction Manager
Cleveland Fix
Cleveland, OH
04.2023 - 01.2024
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
- Hired and oversaw subcontractors to meet project needs.
- Managed large-scale construction projects within cost, quality and time constraints,
- Implemented strategies to reduce costs, improve productivity and reduce waste.
- Reviewed contractor invoices, approving payments on acceptable work.
- Collaborated with architects and subcontractors to devise cost-effective construction solutions.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
- Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Created insightful reports to document progress and expenditures for improved forecasting.
Property Manager
Lake County Connections
01.2014 - 05.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Life Insurance Agent
New York Life Insurance Co
08.2018 - 08.2020
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Promoted products and services using upselling and other sales strategies.
- Marketed life insurance products to increase customer bases and revenue.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Educated clients on insurance policies and procedures.
- Met with customers to provide information about available products and policies.
- Analyzed customer needs to provide customized insurance solutions.
- Generated leads through cold-calling, networking and other outreach methods.
- Monitored customer feedback and identified areas of improvement.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Tractor Trailer Mechanic
Dillon Logistics
Chicago, IL
01.2003 - 09.2005
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Fabricated parts and welded connections.
- Troubleshot problems and implemented solutions to fix issues with brakes.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Repaired and installed bodywork such as panels and nose rails.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Documented all actions in computer system.
- Ran diagnostic procedures for electrical issues.
- Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
- Diagnosed mechanical problems for repair or replacement.
- Changed tires on Trailers
- Document repairs
- Preform fhwa and DOT
- Operate cutting and welding equipment
- Inspecting, servicing, and replacing trailer parts
Education
Certificate -
Cuyahoga Community College
Cleveland, OH08.2011
High School Diploma -
Bloomington High School, Bloomington, Il
Bloomington, IL06.2003
Skills
- Precision Measuring Instruments
- Active Listening
- Tractor Maintenance
- Project Deadlines
- Quality Inspections
- Reading Comprehension
- Testing Devices
- Maintenance of Engineering Systems
- Operation Monitoring
- Complex Problem-Solving
- Safety Meetings
- Parts Fabrication
- Panel Repairs
- Equipment Maintenance
- Equipment Selection
- Hand and Power Tools
- DOT Inspections
- Quality Control Analysis
- Documentation Skills
- Electrical Diagnostics
- Brakes and Tires
- Inspection Support
- Diagnostic Abilities
- Engine Tune-Ups
- Bodywork Knowledge
- Welding Skills
- Vehicle Safety and Maintenance
- Computer System Connectivity
- Repair Work Orders
- Alternative Fuel Systems Repair
- Service Records
- Mechanical Troubleshooting
- Solid Independent Worker
Timeline
General Contractor/Construction Manager
Cleveland Fix
04.2023 - 01.2024
Owner/Operator
Sunrise Painting Solutions LLC
05.2020 - Current
Life Insurance Agent
New York Life Insurance Co
08.2018 - 08.2020
Labor Consultant
Labor Consulting Group
09.2014 - Current
Property Manager
Lake County Connections
01.2014 - 05.2021
Tractor Trailer Mechanic
Dillon Logistics
01.2003 - 09.2005
Certificate -
Cuyahoga Community College
High School Diploma -
Bloomington High School, Bloomington, Il
- Certified General Contractor, North Eastern Ohio Group - 05/2023- current
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