Thomas D. Zatirka

• For multi-family conventional property
• Exceptional sales record, as well as customer service satisfaction
• Multiple reviews of praise written
• 99/100 on quarterly video-shop (3rd Quarter 2019), 95/100 on quarterly video-shop (4th Quarter 2019)
• Event coordinator for community, responsible for monthly resident events and coordinating raffles/giveaways with various vendors and community representatives
• Exceptional sales record, as well as customer service satisfaction
• Brand new construction, required to motivate prospects into leasing in highly competitive market in addition to building occupancy within allotted deadline
• Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
• Job duties include leasing of A-Class apartments, handling and execution of lease documents and legal addendums, as well as continuing to provide support and assistance to current residents
• Property Management software/ Pricing software including Yieldstar, LRO, , and RESMAN
• Assistant Manager duties such as Variance reports, Pre-close, and Check Scanning (Zego), ledger overview with residents.
• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.

- Leasing consultant for multi-family conventional property Lease-up.

- Exceptional sales record, as well as customer service satisfaction: Averaging a 65% closing ratio.

- Required to motivate prospects into leasing in highly competitive market in addition to building occupancy within allotted deadline.

- Job duties include leasing of A-Class apartments, handling and execution of lease documents and legal addendums, as well as continuing to provide support and assistance to current residents.

- Microsoft software experience including Word/ Excel. Property Management software/ Pricing software including Yieldstar, LRO, and RESMAN.

- Assistant Manager duties such as Variance reports, Pre-close, and Check Scanning (Zego), ledger overview with residents.

• For 419 Unit Manufactured Home Community
• Responsible for Budget oversight, CAPEX Renovations and upgrades to Community
• Day to Day communications and strategy with Regional Manager on Community Upgrades
• Training and coaching of staff, Reviewing of End of Month reports such as High-Lows, BSRs, Delinquency
• Excellent Customer Service and Communication skills, offers the ability to enforce code and regulations while still offering a friendly open-door policy to resident complaints and needs.
• Partnered with CA to achieve a 32% decrease in property delinquency over a 6 month period.

• 324-unit Garden Construction Lease-Up
• Diligently handles financials of property, as well as those of all currently active Resident Accounts
• Consistently on-time with Pre-Close and Month-End reporting
• Responsible for Marketing, Sales, Covering Financials and Duties of Community Manager in absence
• Advanced Skill Set with NEXUS Financial Software
• Maintains clear monthly delinquency: All fees and accounts reviewed and amended weekly, averaging 2% of Operating cost
• Reforcasting, Yearly Budgeting, Accrual and Reclass, as well as Trend/Draw Report training
• Assistance in growth of Community from 0% to PreLease 76.5% in less than 1-Year of launch.
• Relations and Set-Up procedures for Vendor Contracts of property including promotional marketing and towing services
• Diligent eye when working with projected monthly expenses in cross reference to fiscal year budget
• Monthly Overview of Resident Bills and Recurring Charges as well as Partner Transactions.

• For 246 Conventional Unit take-over and reinstatement
• Responsible for maintaining a 91-92% occupancy goal as per the budgeted fiscal year.
• CapEx coordination for $1.5 in renovations to 2017 property
• 54.54% YTD Renewal ratio with 9-12% Increase of current rent
• Monthly Accruals/Financials delivered on-time to ownership board, while also covering the tasks and financial reports of the Assistant Manager: Including, but not limited, to PreClose, Month End financials, Property Expense to Income
• YTD delinquency of >1% operating cost
• Diligent eye and overview of accounting books of 2 Properties, often called upon to on-board and assist with “Dark Period” to reintegration assets.
• Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
• Planned and executed promotional activities to drive community engagement and increase occupancy numbers.