Thomasena McCallum
Gwynn Oak,United States of America
Summary
Pursuing continued opportunities to assist in determining eligibility for applicants to receive or continue receiving payments for various government agencies. I process the necessary qualifications and experience to successfully meet the challenges that infuriate changes in the human resources realm.
Overview
29
29
years of professional experience
Work History
Federal Sample Reviewer
Baltimore City Department of Social Services
08.2019 - 10.2024
- The main purpose of the Administrative Specialist III (Federal Sample Reviewer) is to complete a comprehensive assessment and review of the Federal Sample and to refer every outcome to the Department of Human Services based on the outcome of all documented verifications. To provide case management services for Work Activity in accordance with Federal, State and local regulations.
- Department of Human Services
- Grade Level: 12
- Hours per Week: 40
Payment Accuracy Reports Monitor
Baltimore City Department of Social Services
07.2015 - 08.2019
- Assisted the administration of the Payment Accuracy Pyramid Review System to ensure staff in the position are correctly monitoring program requirements for Temporary Cash Assistance (TCA) and Food Supplement (FS). Record all citied errors in the Error Tally log as the application and redetermination reports are received. Alerting the supervisor of any error trends noted on the tally sheet. Run and review the Expedited Food Supplement (XFS) Generator V for the E-application unit daily. Request any additional documentation from managers of the unit, if necessary, in order to determine if XFS policy and procedures are being followed as mandated. Conduct studies and analyses under the direction of the supervisor and/or the Office of Program Integrity Administration on specialized topics that affect the delivery of services in order to reduce error rates.
- Department of Human Services
- Grade Level: 12
- Hours per Week: 40
Work Activity Coordinator
Baltimore City Department of Social Services
04.2011 - 07.2015
- Provide job development, marketing, employment placement/referral, consultation and administrative type services to Family Investment Agency as well as assist customers that received Temporary Cash Assistance (TCA); responsible for providing employment services to TCA customers; contact and meet with potential employers to develop opportunities for TCA customers; customized employment program packages to meet the employer’s needs and identify resources to fill those needs; develop and conduct a series of job search and employment retention workshops for TCA customers; and assists program administrator and staff in planning, organizing and executing welfare to work strategies through Family Investment Centers.
- Department of Human Services
- Grade Level: 12
- Hours per Week: 40
Income Maintenance Specialist I-II
Baltimore City Department of Social Services
09.1995 - 04.2011
- Interview customers and gather information to assess customer’s strengths, resources, possible options to program benefits, initiate job search activities, make referrals to other resources and gather verification required to obtain basic information and determine eligibility for Temporary Cash Assistance and Purchase of Care Programs under Welfare Reform. This includes completion of all program related forms required in the eligibility determination & referral process. Inform customers of other available supportive programs services such as Housing, Substance Abuse treatment, Services to Families, etc. Determine program eligibility and calculate benefits levels based on gathered information. This includes but is not limited to THEMA, NPA FS, NPA MA and Purchase of Care programs. Examine applications and all associated material to determine the accuracy, validity and completeness prior to activating data input to the appropriate automated databases e.g. Automated Information System (AIMS) and Automated Client Information System (CIS). (Supervisor’s Name: Yvonne Holland-Retired; Phone: 410-615-3165)
- Department of Human Services
- Grade Level: 10-11
- Hours per Week: 40
Education
Bachelor - Applied Psychology
Coppin State College
Baltimore, MD01.1994
Bachelor - Social Work
Coppin State University
Baltimore, MD01.2017
Skills
- Proofreading
- Email communication
- Detail-oriented approach
- Adaptability and flexibility
Training
- On-Line Data Entry and Display System 1998
- Sojourner-Douglass College (CEU): Building Partnership Opportunities 2001
Timeline
Federal Sample Reviewer
Baltimore City Department of Social Services
08.2019 - 10.2024
Payment Accuracy Reports Monitor
Baltimore City Department of Social Services
07.2015 - 08.2019
Work Activity Coordinator
Baltimore City Department of Social Services
04.2011 - 07.2015
Income Maintenance Specialist I-II
Baltimore City Department of Social Services
09.1995 - 04.2011
Bachelor - Social Work
Coppin State University
Bachelor - Applied Psychology
Coppin State College
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