THOMASINA BELL
Charleston,SC
Summary
Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.
Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping, and time management skills.
Overview
10
10
years of professional experience
Work History
Teaching Assistant
Charleston County School District
Charleston, SC
08.2022 - Current
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Facilitated group discussions among students to encourage critical thinking skills.
- Graded assignments, tests and papers according to teacher instructions.
- Facilitated group discussions among students to encourage critical thinking skills.
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
- Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
Charleston County Food and Nutrition Services
Charleston County School District
Charleston, SC
08.2020 - 06.2022
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
Dilliard’s
Charleston, South Carolina
04.2017 - 08.2018
- Implemented innovative methods for streamlining the customer service process.
- Conducted regular follow-up calls with customers after resolving their issues.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
Customer Service Representative
Salvation Army Thrift Store
Charleston, SC
02.2015 - 06.2017
- Implemented innovative methods for streamlining the customer service process.
- Conducted regular follow-up calls with customers after resolving their issues.
- Maintained a high level of professionalism when dealing with difficult customers.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries via phone, email, and chat.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Bachelor of Science - Sociology
College of Charleston
Charleston, SC05-2021
Associate of Arts - Arts
Trident Technical College
Charleston, SC05-1998
Skills
- Classroom management
- Student assessment
- Lesson planning
- Curriculum development
- Team collaboration
- Conflict resolution
- Communication skills
- Time management
- Behavior monitoring
Timeline
Teaching Assistant
Charleston County School District
08.2022 - Current
Charleston County Food and Nutrition Services
Charleston County School District
08.2020 - 06.2022
Customer Service Representative
Dilliard’s
04.2017 - 08.2018
Customer Service Representative
Salvation Army Thrift Store
02.2015 - 06.2017
Bachelor of Science - Sociology
College of Charleston
Associate of Arts - Arts
Trident Technical College