Thomasina Brown
Cleveland,OH
Summary
To obtain a position which will afford the opportunity to foster reading, grow skills, provide resources and give quality assistance to those in need.
Overview
32
32
years of professional experience
Work History
CMSD School Cross Guard
City Of Cleveland
Cleveland, OH
04.2017 - Current
- Instructed children to safely cross streets using crosswalk and watching traffic lights.
- Discouraged children from behaving unsafely near traffic to reduce injuries and accidents.
- Used signs, hand signals and flags to control car and foot traffic conditions.
- Withstood adverse environmental conditions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Reservationist - Elite Guest Service Supervisor
Marriott International, Inc.
Solon, OH
09.2012 - Current
- Trained junior team members in customer service strategies and property policies.
- Reviewed upcoming events and planned for expected challenges.
- Maintained high employee satisfaction and performance with hands-on and collaborative style.
- Set and managed policies for concierge services and guest relations.
Parent Volunteer Advocate
CEOGC Louis Stokes Head Start
Cleveland, OH
08.2001 - 06.2016
- Oversaw day-to-day activities of Preschooler's.
- Detailed program operations and participant activities with Preschooler's.
- Spoke with Parent's and Toddler's groups to expand community engagement and program outreach.
- Gave Teacher's support in their daily activities with their classes.
Summer Camp Counselor
Harvard Community Center Summer Camp
Cleveland, OH
06.2005 - 06.2007
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
Education
Bachelor of Science - Social Work
Cleveland State University
Cleveland, OHAssociate of Arts - Social Work
Cuyahoga Community College
Cleveland, OH05.2010
Skills
- Educational Settings
- Community Resources
- Student Assistance
- Student Behavior Management
- Teacher Support
Timeline
CMSD School Cross Guard
City Of Cleveland
04.2017 - Current
Reservationist - Elite Guest Service Supervisor
Marriott International, Inc.
09.2012 - Current
Summer Camp Counselor
Harvard Community Center Summer Camp
06.2005 - 06.2007
Parent Volunteer Advocate
CEOGC Louis Stokes Head Start
08.2001 - 06.2016
Bachelor of Science - Social Work
Cleveland State University
Associate of Arts - Social Work
Cuyahoga Community College
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