Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in Banking industry for over 15 years.
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
I rescued my dog from a Shelter in 2021. I had been looking for a dog for a few months and was a member of a few different apps . I did not want to just go get a dog I wanted to rescue one . When I saw Faith's picture I knew she was the dog for me . I am in Va but I jumped in the car on a Saturday morning and drove all the way to Maryland to get her . Her name was already Faith that was a plus also. I play with her by throwing the ball to her we go for walks and we talk , well I talk she listens . She is my best friend and has really helped me during this new normal of working from home.