Summary
Overview
Work History
Education
Skills
Recognition And Awards
Insurance Licensure
Software
Timeline
Hi, I’m

THOMASINE M. JENKINS

Conroe,TX
THOMASINE M. JENKINS

Summary

Accomplished marketing manager with extensive experience in developing and executing successful marketing initiatives across various channels, including social media, digital platforms, and traditional methods. Skilled in event planning and coordination, with expertise in direct marketing and brand promotion strategies. Known for driving revenue growth through impactful online and in-person events. Highly regarded for building strong teams and fostering collaborative work environments. Notable achievements include successful execution of innovative cultural events in multiple states and managing operations across multiple office locations. Committed to measuring success through key performance indicator (KPI) metrics.

Overview

28
years of professional experience

Work History

DIRECT AUTO INSURANC|ALLSTATE

Area Marketing Manager
11.2021 - Current

Job overview

Develop impactful promotions and events across multiple states, achieving consistent lead generation.

Coordinated activities for Pride/LGBT+, Hispanic Heritage, and Black History Month to enhance community relations.

Formulates and executes comprehensive marketing initiatives covering social media, email channels, and print.

Handles promotional events for brands.

Applies strategic marketing techniques to drive B2B, B2C, and D2C growth.

- Enhances referral building through local community events and networking with businesses

- Establishes Chambers of Commerce partnerships to drive referrals

- Conducts training and provides ongoing support to sales team and managers

- Plans, schedules, and executes field operations

- Manages accounts and ensures excellent product servicing

- Executes successful new store openings and business driving plans

- Worked with software systems including Salesforce, SharePoint, Excel, Outlook, Zoom, Teams, PowerPoint, and Power BI

- Developed marketing calendars for sales agents and implemented action plans aimed at generating leads and increasing sales

Developed strategic marketing plans.

- Collaborated with local Chambers of Commerce

- Engaged in B2B and B2C, D2C marketing efforts

- Coordinated grand openings and ribbon-cutting events

- Managed the closure of business units

- Oversaw national promotions and registration campaigns

- Organized various events

- Established corporate partnerships and negotiated sponsorship contracts

- Ordered supplies and managed training sessions

- Ran reports and conducted weekly meetings

- Presented during the annual meeting

- Met with sales leaders and senior sales leaders

- Managed promotional orders and corporate card expenses

- Forecasted for focus stores

-Handled corporate scheduling and travel bookings

- Implemented marketing strategies across multiple states

- Ordered uniforms for new hires

-Developed comprehensive 90-day marketing strategies.

-Enhanced goals and attachment rates through strategic marketing KPI approaches.

- Analyzed areas of improvement in conversion rates, achieving 30 quotes per week

- Understood where these metrics come into play.

DIRECT GENERAL LIFE INSURANCE

Insurance Agent/Office Manager
01.2007 - Current

Job overview

  • Achieved a 23% increase in book of business through strategic planning of networking promotional events
  • Oversaw marketing efforts for assigned business unit
  • Served as agent of record for business unit location
  • Managed and scheduled up to 3 agents
  • Provided key consultation to policy holders
  • Advised on policy features and benefits
  • Conducted vehicle inspections
  • Troubleshot any issues with insurers' policies
  • Handled endorsements on policies

BRITTINGHAM INSURANCE AGENCY

CEO/Founder
01.2012 - 01.2020

Job overview

  • Carried out multi-channel marketing & advertising plans to capture market share in the state of Florida
  • Executed various promotions
  • Set up and established insurance carriers
  • Wrote homeowners and commercial policies
  • Established commercial insurance placement for large and small businesses

ACCESS INURANCE SERVICES

Customer Service Agent
01.2005 - 01.2008

Job overview

  • Quoted and bound commercial policies in a fast-paced setting
  • Maintained up to date knowledge on commercial lines business
  • Administrative duties

PLANNED PARENTHOOD

Clinic Manager
01.2003 - 01.2005

Job overview

  • Human Resource management - onboarding and termination of staff including ARNP, Physicians, Medical Assistant and LPNS
  • Back-office duties, work up for the patients, and administer injections and vitals
  • Front office duties: scheduled patients, confirmed appointments and entering of daily charges
  • Balanced daily bank deposits
  • Created work schedules
  • Oversaw medical billing
  • Drafted budgets
  • Implemented policy changes
  • Procured medical equipment and supplies

THE CENTER FOR DRUG FREE LIVING

Client Financial Service Supervisor
01.2001 - 01.2005

Job overview

  • Increased the facility revenue for the private insurance and private pay clients
  • Supervised the financial case managers for the department on all six off-site facilities
  • Implemented forms to improve the collection of client data and verification of client coverage
  • Set up policy and procedures for Financial Case Managers
  • Partnered with insurance companies to establish contracts and proposals for future case managed clients
  • Balanced daily bank deposits
  • Created work schedules
  • Coding Specialist and medical billing

HEALTH SOUTH REGIONAL BUSINESS OFFICE

Patient Account Representative
01.1997 - 01.2001

Job overview

  • Financial manager for large occupational clinic
  • Updated staff on any coding and insurance changes
  • Worked off agency & error report
  • Handled all supervisor patient complaint calls
  • Processed all payer's write offs and adjustments
  • Served as representative in clinic meeting on training issues
  • Maintained up to date knowledge of workman's comp
  • & L&I laws
  • Trained in coding and billing for physical therapists

Education

Valencia College

Bryman College

from Healthcare management
01.1991

University Overview

Studied in Healthcare management

Skills

  • Insurance sales
  • Insurance marketing
  • Human Resources
  • Leadership
  • Marketing plans
  • Scheduling
  • Social Media Strategy
  • Event planning and budgets
  • Customer Service

Recognition And Awards

  • Highest regional net written premium 2012
  • Highest sales in NetSpend for 3 years for the district
  • Highest sales in Pre-Pay Visa card sales
  • High customer service recognition

Insurance Licensure

  • 440- (RCSR) Register Customer Service Representative
  • 220- Property & Casualties
  • 215- Life and Annuities
  • Instructor license for 220 for the State of Florida
  • Instructor license for 215 for the State of Florida

Software

Salesforce

SharePoint

Excel,

Outlook

Zoom

Teams

PowerPoint

Power BI

Timeline

Area Marketing Manager

DIRECT AUTO INSURANC|ALLSTATE
11.2021 - Current

CEO/Founder

BRITTINGHAM INSURANCE AGENCY
01.2012 - 01.2020

Insurance Agent/Office Manager

DIRECT GENERAL LIFE INSURANCE
01.2007 - Current

Customer Service Agent

ACCESS INURANCE SERVICES
01.2005 - 01.2008

Clinic Manager

PLANNED PARENTHOOD
01.2003 - 01.2005

Client Financial Service Supervisor

THE CENTER FOR DRUG FREE LIVING
01.2001 - 01.2005

Patient Account Representative

HEALTH SOUTH REGIONAL BUSINESS OFFICE
01.1997 - 01.2001

Valencia College

Bryman College

from Healthcare management
THOMASINE M. JENKINS