Thomas J. Caramore
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
16
16
years of professional experience
Work History
Supervisor
Legends Hospitality LLC
03.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Dog Watcher
None
01.2017 - Current
- Walking, Grooming, Feeding small and large canines
Delivery Driver
GrubHub
07.2020 - 06.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Waiter
Legends Hospitality LLC
06.2022 - 03.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Carpenter Apprentice
Coastal Home Improvements
06.2015 - 09.2019
- Painting, Flooring, Furniture assembly, etc.
Waiter/Bartender/Busser/ Food Runner
Elegant Affairs Catering
08.2013 - 03.2016
- Interacted directly with customers, taking orders, serving food/beverages and take payments from patrons.
- Detail-oriented work, including remembering orders and patrons' faces.
Pizza Delivery Driver
Gino's Pizza Restaurant
05.2011 - 08.2013
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
Host/Take-Out And Dessert Specialist
Friendly's Restaurant
04.2012 - 08.2012
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Installation Assistant
TEquipment
05.2008 - 05.2011
- Assembly of Audio Visual Equipment in Schools
Education
No Degree - Theatre
University of Scranton
Scranton, PA05.2016
High School Diploma -
Holy Trinity Diocesan High School
06.2012
Skills
- Staff Management
- Inventory Control
- Staff Discipline
- Goal-Oriented
- Employee Motivation
- Staff Development
- Strong Interpersonal and Communication Skills
- Operations Management
- Fast Learner
- Good With Hands
- Detail-Oriented
Timeline
Supervisor
Legends Hospitality LLC
03.2023 - Current
Waiter
Legends Hospitality LLC
06.2022 - 03.2023
Delivery Driver
GrubHub
07.2020 - 06.2023
Dog Watcher
None
01.2017 - Current
Carpenter Apprentice
Coastal Home Improvements
06.2015 - 09.2019
Waiter/Bartender/Busser/ Food Runner
Elegant Affairs Catering
08.2013 - 03.2016
Host/Take-Out And Dessert Specialist
Friendly's Restaurant
04.2012 - 08.2012
Pizza Delivery Driver
Gino's Pizza Restaurant
05.2011 - 08.2013
Installation Assistant
TEquipment
05.2008 - 05.2011
No Degree - Theatre
University of Scranton
High School Diploma -
Holy Trinity Diocesan High School
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