Thomas John Segers

• Established foundational processes for business operations.
• Manage partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Identify revenue generation verticals to increase, sustain and maximize bottom-line profitability
• Update business processes, products and team makeups to generate more business opportunities and cater to audience needs
• Hire, train, inspire and lead a team of four (4) representatives
• covering 5 western states
• Engage positively with representatives encouraging feedback and creating a collaborative, upbeat and dynamic culture
• Cultivate forward-thinking, inclusive and performance-driven company values
• Direct market expansions to propel business forward, meet changing customer needs
• Analyze and track business metrics and make appropriate adjustments to meet supply and demand needs
• Implement impactful hiring and training techniques to promote team cohesiveness and streamline overall workflow
• Establish and maintain strong relationships with customers and vendors
• Develop innovative marketing campaigns to facilitate business expansion
• Cultivate company-wide culture of collaboration
• Shape solutions and approaches by leveraging trends in customer marketplaces and industries

• Planned and coordinated implementation of business plans and penetration of new markets creating 4 highly profitable channels of revenue
• Grew business from inception to $960K in annual revenue
• Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships
• Identified and pursued valuable business opportunities to generate new company revenue and increase bottom line profit
• Manage a team of 2 reps increasing profitability by 11% and grew monthly revenues to $80K
• Revenue objectives were achieved through development and monitoring of sales goals by implementing performance & tracking metrics that were measurable, actionable, and achievable
• Track emerging markets and buying trends. Assess costs, competition and selling pricing
• Expand profile and reach of corporate brand
• Identified revenue opportunities by collaborating with distribution partners
• Kept meticulous client notes and buying cycles in customer relationship management (CRM) application
• Presented market feedback to company leaders regarding competitive offerings, prospect needs, and product development ideas

• Achieve regional branded packaging sales objectives consistently top 10% in production
• Develop successful strategies and visibility servicing accounts to strengthen business relationships
• Make onsite and remote sales calls to prospective customers to close lucrative deals
• 'Club of Excellence' 2-time Inductee - 2018, 2020
• Target prospects through researching competitor products, services and trends
• Contact key accounts regularly and achieve high satisfaction scores by routinely re-assessing needs and resolving conflicts
• Monitor customer buying trends, market conditions and competitor actions to adjust strategies for achieving sales goals
• Sales productivity and prospecting channels driven by metrics
• Give relationship focused, down to earth presentations driving dramatic revenue growth across multiple sales channels
• Facilitated 8% increase in branded packaging sales over previous year when national average annual growth rate is 4%

• Consulted with School District, Municipality, Architect firms, and Mega Church prospects & customers to assess needs and propose optimal solutions adhering to budgetary considerations
• Prospected, won and secured 3rd largest school district in Florida: Duval County Schools
• Relationships with Directors of Purchasing, Directors of Facilities Maintenance, Lead Architects, Church Boards, Lead Project Managers
• Trained and inspired independent reps to perform daily business functions through attainable and measurable key performance indicators (KPI)
• Capitalized on social media platforms to increase market awareness and recruit 1099 sales reps
• Achieved sales goals and increased revenue and profits through productive strategic development, collaboration and organizational leadership
• Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance
• Provided outstanding leadership and coaching skills to reps for boosting morale and productivity
• Conducted target market research to scope out industry competition and identify advantageous trends
• Used print marketing strategies such as postcards & brochures to attract, bring in and capture new customer business

• Implemented procurement process in sourcing vendors and purchasing product

• Highly adept at producing and coordinating all aspects of project management partnering with fully vetted installation teams & third - party logistics

• Recognized by CEO as first in company history to have opened 3 new accounts in one day and ship same day
• Opened 24 new accounts averaging 98 outbound calls per day
• Collaborated in weekly meetings with CEO to discuss strategies resulting in increased sales revenues of 13%
• Adapted with ease in learning technology and ad-hearing to regulations utilizing Remote Net order processing system, EDI, DSCSA, CSOS (controlled substances), & customized solutions
• Closed on average [12.4] accounts each quarter through telemarketing skills
• Developed new profit opportunities by effectively managing resource allocation to align with sales objectives
• Drove team and company profits by developing and strengthening relationships with industry partners and potential clients