Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
Work History
Manager
General Nutrition Center, GNC
03.2022 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Established team priorities, maintained schedules and monitored performance.
Motor Transportation Operator
US Army
02.2001 - 06.2013
Managed loading, unloading and safety of all personnel, cargo and equipment.
Inspected vehicles and completed daily maintenance actions.
Maintained proficiency in tactical planning options and convoy defense techniques.
Delivered employees and materials to job sites daily.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Completed preventive maintenance and mechanical repairs on vehicles.