Provide clear, accurate and productive information to clients at any time/place it is requested.
Cognitive: Ability to adapt to spontaneous changes and formulate a plan of action/correction in a moment’s notice
Multi-Tasking/Task Management: Proven record of prioritizing daily tasks and completing them in an organized manner.
Overview
3
3
years of professional experience
Work History
Associate Consultant
Oracle Cerner
8779 Hillcrest Rd, Kansas City, MO 64138
03.2021 - Current
Analyzed problematic areas to provide recommendations and solutions.
Created monthly forecast templates and resource management allocations for 20 approved projects.
Delivered outstanding service to clients to maintain and extend relationship for project integration with future clients.
Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
Collaborated with 13 different teams to define, strategize, and implement workflows within the EHR system.
Led various projects for solution team under guidance and supervision of chief consultant.
Prepared presentations to explain revisions, enhancements and process improvements of organization's EHR systems.
Onboarded and managed new associates to the team to boost retention rates.
Activities Director
St. Louis Place Health and Rehabilitation
11.2020 - 02.2021
Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
Evaluated supplies and requested purchases to meet activity plans.
Maintained running inventory of supplies and purchases to monitor budget expenditures.
Monitored behavioral, mental and cognitive functions of residents, and made necessary referents to necessary medical staff, while coordinating with MDS to restructure care
Hired, managed and evaluated activity staff based on job performance, independency, relations/emotional connectivity with residents, and quality level of care given.
Other Job Duties Not Related to Activities
Created and maintained up to date in-house facility COVID-19 tracking system for all staff, residents, and contractual vendors
Aided administrator in state reporting of COVID-19 testing and kept up to date documentation of all CMS reporting guidelines
Helped manage state compliance regulations during surveys and collaborated with Administrator on resolving any tags the facility would/could of obtained.
Staffing and Supply Specialist
Mason Pointe LSS
08.2020 - 11.2020
Assisted in the employee hiring process and independently constructed their daily work schedules
Improved operating efficiency of forward operating battle units.
Managed and signed-off on employee pay-roll
Partnered with staffing agencies and handle all lines of communication and billing associated with them
Created a system to track previous and future agency staff usage, cost and facility staffing shortages, which would help in the hiring needs process & PRD tracking
Created the daily schedules for each department, ensuring each floor was sufficiently staffed, and distributed said schedules to all mangers in a timely manner
Improved employee relations with management and caused an increase of staff shift pick-ups by more than 30%.
Director of Social Services
Windsor Estates Nursing And Rehabilitation
05.2020 - 07.2020
Helped with requests and proper completion of DPOAs and POAs
Collaborates with clinical staff and Activities Department in the development and implementation of resident's care plans.
Assisted with assembly and completion of MDS assessments.
Led performance improvement projects based on QAPI efforts.
Managed social service development planners regarding contract development and budget.
Aided resident’s in the qualification process/completion of Medicaid/Medicare approval documentation and any other financial questions they may have had
Managed Medicare/Medicaid/Insurance coverage for healthcare resident’s.
Maintained positive relations with local vendors, Hospice companies, other CCRCs and/or hospitals for aide/support to ensure a resident’s safe departure from the facility when discharged
Created Quality Measures for our SNF and AL/MC buildings through our QAPI policies.
Established preliminary and comprehensive assessment for social service needs of consumers.
Executive Directors Assistant
Windsor Estates Nursing And Rehabilitation
01.2020 - 05.2020
Worked on Accounts Payable and information pertaining to Payroll when daily duties were completed
Collected and created an orientation manual for interim and future Executive Director for a seamless transition to the facility
Managed calendar and travel logistics, prioritized inquiries and requests and made recommendations to support smooth day-to-day director engagements.
Assisted the BOM with the financial operations of the facility that required my participation in handling Accounts Payable, Accounts Receivable, Payroll, and closings at the end of each month
Organized and maintained employee’s personal files and database information with Human Resources.
Worked with Marketing, both internal and external, while helping with community relations that required me to do on-foot marketing with local businesses and community members of surrounding neighborhoods
Handled confidential and sensitive information with discretion and tact.
Conducted research and analysis on issues of interest to director and supported and managed high-volume requests and projects to meet objectives.
Education
Bachelor of Science - Business Administration: Healthcare Administration
Harrison College of Business: Southeast Missouri State University
Cape Girardeau, MO
05.2020
Skills
Advanced Microsoft Office programs
Strategic Thinking
Consultative Support
Consultancy and Advisory
Process Analysis
Presenting Information
Team Meetings
Content Management Expertise
Timeline
Associate Consultant
Oracle Cerner
03.2021 - Current
Activities Director
St. Louis Place Health and Rehabilitation
11.2020 - 02.2021
Staffing and Supply Specialist
Mason Pointe LSS
08.2020 - 11.2020
Director of Social Services
Windsor Estates Nursing And Rehabilitation
05.2020 - 07.2020
Executive Directors Assistant
Windsor Estates Nursing And Rehabilitation
01.2020 - 05.2020
Bachelor of Science - Business Administration: Healthcare Administration
Harrison College of Business: Southeast Missouri State University