Summary
Overview
Work History
Education
Skills
Certification
Security Clearances
Timeline
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Thomas P Smith

Andover,MA

Summary

Systems Administrator specializing in troubleshooting diverse environments, including Windows and Linux platforms, with a strong focus on Active Directory management, security maintenance, and cybersecurity. Proven expertise in executing hardware and software upgrades while delivering exceptional technical support to end-users and effectively resolving complex issues. Committed to optimizing system performance and enhancing user experience through proactive problem-solving.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior System Administrator

Raytheon
05.2022 - Current
  • Maintain 4 IT infrastructure environments
  • Install important security and functionality patches to maintain optimal protection against intrusion and system reliability.
  • Provision new software and hardware for use, following established security policies.
  • Upgrade end-of-life system to current vender support
  • Maintain legacy equipment/hardware
  • Diagnose and resolve software issues between testing equipment and testing computer
  • Implemented security protocols and conducted vulnerability assessments to safeguard sensitive data and systems.
  • Led deployment of software updates and patches, enhancing system reliability and reducing downtime.
  • Optimized backup strategies, ensuring data integrity and availability across multiple platforms.
  • Maintain security-relevant software was up-to-date and working as intended
  • Implemented security protocols to safeguard sensitive data and enhance system integrity.
  • Managed server configurations and maintained system performance for optimal functionality.
  • Maintain NAS for user to access reliably

System Administrator Intern

Raytheon
07.2021 - 05.2022
  • Worked in test environments building out and testing different security Applications and testing software on Windows OS
  • Configured and tested on Windows Server operating systems

Education

Bachelor of Science - Information Technology

Western New England University
Springfield, MA
05.2022

Skills

  • Windows Administrator
  • Linux Administrator
  • Troubleshooting
  • Technical Support
  • End-user Support
  • Veeam Backup and Replication
  • Hardware and Software Installation
  • System Upgrades
  • Device Configuration
  • PDQ Deploy/Inventory
  • QNAP NAS
  • VMware
  • Microsoft Office
  • Communication
  • Team work
  • Software installation
  • Hardware troubleshooting
  • Configuration management
  • Patch management

Certification

  • CompTIA Security+ | 08/22 - Present
  • Red Hat System Administrator I Training | 09/23
  • Red Hat System Administrator II Training | 08/25

Security Clearances

  • Secret-level clearance | 08/21 - Present

Timeline

Senior System Administrator

Raytheon
05.2022 - Current

System Administrator Intern

Raytheon
07.2021 - 05.2022

Bachelor of Science - Information Technology

Western New England University