Thomas P Whitten III
San Francisco,CA
Summary
Charismatic Leader, Seeking Opportunity to build a strong Customer Environment. Always looking to improve, Customer, and Team Retention. Show's accountability for actions, and always looks for ways to support the companies best interest.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Equator Coffees
03.2023 - Current
- Served as the General Manager for Roundhouse, and 222 Locations
- Managed Staffs of up to 5-15 employees at one time
- Responsible for opening, and end of day procedures utilizing the Toast Point of Sale Platform
- Responsible for schedules and timecards for 10-15 employees utilizing the Harri, and Paylocity Management Platform
- Participated in employee hiring, and review process through applicant tracking on Harri
- Responsible for ordering of all supplies and inventory through Vesta, and Equator Coffee's Wholesale Platform
- Interacted with up to 300-500 people per shift.
General Manager
Salt and Straw
10.2022 - 02.2023
- Served as the General Manager for the Hayes Valley Location
- Managed Staffs of up to 10-15 employees at one time
- Responsible for opening and end of day procedures utilizing the Square point of sale platform
- Responsible for schedules and timecards for 25-30 employees utilizing the 7shifts and Paycom Employee Management Platform
- Participated in employee hiring and review process through applicant tracking on Paycom
- Responsible for ordering of all supplies and inventory through Sysco
- Interacted with up to 1000 people per shift.
General Manager
Smitten Ice Cream
07.2021 - 09.2022
- Served as retail manager for three separate locations
- Managed staffs of up to 3-5 employees at one time
- Responsible for opening and end of day procedures utilizing the Rebel point of sale platform
- Responsible for schedules and timecards for 10-12 employees utilizing the Homebase employee management platform
- Participated in employee hiring and review process
- Responsible for ordering of all supplies and inventory
- Interacted with up to 300 customers per shift.
Manager
Orange Octopus Ice Cream
03.2017 - 06.2021
- Directed all aspects of opening and closing procedures
- Managed up to 6 employees at a time
- Responsible for end of day procedures and accounting
- Responsible for assessing inventory needs, ordering supplies, and day to day assessment of shop needs
- Trained on coffee and espresso machine.
Education
High School Diploma -
Sarasota Military Academy
Sarasota, FL05.2017
Skills
Operations Management
Leadership and team building
P&L Management
Client Relations
Schedule Management
Customer Retention
Problem Resolution
Employee Development
Certification
- Manager ServSafe Certification
- RBS Certification
Timeline
General Manager
Equator Coffees
03.2023 - Current
General Manager
Salt and Straw
10.2022 - 02.2023
General Manager
Smitten Ice Cream
07.2021 - 09.2022
Manager
Orange Octopus Ice Cream
03.2017 - 06.2021
High School Diploma -
Sarasota Military Academy
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