Overview
Work History
Education
Timeline
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THOMAS RYAN OVERLUND

Beaverton

Overview

15
15
years of professional experience

Work History

Mover

College Movers
01.2012
  • Local moving company, Drove U-Haul trucks, moved furniture stacked the truck in an efficient and organized manner
  • Called Customers who inquired interest into our service to schedule a time to move them.

Direct Support Professional

DSP
03.2022 - Current
  • I started working as a social worker for residents with developmental disabilities at Liberty Living LLC
  • My role was to facilitate learning opportunities and validate productive behavior
  • As well as discourage destructive behaviors
  • Mostly this was accomplished through accommodations, social stories and
  • Modes of communication that are specific to each individual resident
  • Safety was also facilitated and maintained as the residents required overnight supervision
  • And 24 hour care by staff
  • Preparing meals, coming up with activities to do for the day and managing disagreements
  • Between residents were regular needs
  • Much of the work required patience and specific boundary setting skills which I have become much more accustomed to since starting
  • These are skills that should translate well to the education field as well as teaching in the classroom specifically.

Research Assistant

MDC Research
08.2015 - 02.2016
  • Focus group coordinating service with a 20 man call center designed to recruit prospects for unbiased surveys and focus group discussions
  • I worked as a recruiter making 200 dials a day calling lists provided by clients or lists our team provided for us
  • I worked at this position for a year
  • After a year I applied for the supervisor position that opened up and was promoted to supervising the 20 team member crew
  • This position required daily meeting covering the proposed projects for the day, organizing the schedule, calling employees off when we had too many scheduled for the day, monitoring data collected to make sure we were meeting our daily requirements and listening and coaching employees on how to conduct the research professionally without bias.

Project Advisor

Venture Data
03.2014 - 07.2015
  • Research Company Survey Interviewer I dialed listed names and non listed numbers to ask if they wanted to do surveys on political issues in their district/county for 60% of the work
  • The other 40% was divided between doing customer service for cable companies and and asking customers their preferences on service
  • Dealt with angry respondents and acquired the communication skills needed to keep respondents on task and finishing the goal at hand.

International Lead director Project Advisor

Quinstreet
06.2008 - 01.2010
  • Worked with customers who submitted interest for remodeling work on our website and other affiliated websites
  • Specifically I would call these leads to make sure their interest in our contractors was smooth and all of their contact information was correct
  • Moved to making follow up calls to customers who either got estimates from our contractors or maybe fell through the way side and didn't actually get the information they wanted
  • Started conducting research by day to see if people answered more frequently at certain times of the day and to organize the leads we received into time zones.

Education

Science of Anthropology

Western Oregon University
Monmouth, OR

Oregon Associates Transfer Degree - Journalism and Anthropology, Journalism Anthropology

University Of Oregon
Eugene, OR
2013

Portland Community College University of Oregon
Portland, OR
2012

Timeline

Direct Support Professional

DSP
03.2022 - Current

Research Assistant

MDC Research
08.2015 - 02.2016

Project Advisor

Venture Data
03.2014 - 07.2015

Mover

College Movers
01.2012

International Lead director Project Advisor

Quinstreet
06.2008 - 01.2010

Science of Anthropology

Western Oregon University

Oregon Associates Transfer Degree - Journalism and Anthropology, Journalism Anthropology

University Of Oregon

Portland Community College University of Oregon

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THOMAS RYAN OVERLUND