Thomas (Ryan) Reese
Grand Junction,CO
Summary
Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic.
Overview
36
36
years of professional experience
Work History
Store Manager
R&G Tire/ An East Bay Tire Co.
01.2015 - Current
- ASE Certified, State of Hawaii Certified Mechanic.
- Manage inventory control, cash control, and store opening/closing procedures.
- Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximize sales and minimize shrinkage through excellent customer service and adherence to standard practices.
- Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconcile daily sales transactions to balance and log day-to-day revenue.
- Interact professionally with customers to build connections and nurture relationships.
- Assist in recruiting, hiring and training of team members.
Service Manager
Lex Brodie's Tire Co
01.2004 - 12.2014
- Increased service department productivity by 50%.
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of 7 service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
Store Manager
Big O Tires & Service Center
04.2001 - 07.2003
- Managed inventory control, cash control, and store opening/closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Randy's Tire & Auto Center
04.1996 - 04.2001
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Store Manager
David Early Tire
04.1989 - 04.1996
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Uintah High School
Vernal, UTAssociates in Business Management
Dixie State University
Saint George, UTSkills
- Brake System Maintenance
- Suspension and Steering
- Preventative Maintenance
- Steering and Alignment
- Battery and Charging Systems
- Strong Work Ethic
- Troubleshooting skills
- Team Collaboration
- Safety awareness
- Valid Driver's License
- Customer Relations
- Work Planning and Prioritization
- Maintaining records
- Estimating Work
- Preparing Work Orders
- Quality Assurance
Timeline
Store Manager
R&G Tire/ An East Bay Tire Co.
01.2015 - Current
Service Manager
Lex Brodie's Tire Co
01.2004 - 12.2014
Store Manager
Big O Tires & Service Center
04.2001 - 07.2003
Store Manager
Randy's Tire & Auto Center
04.1996 - 04.2001
Store Manager
David Early Tire
04.1989 - 04.1996
High School Diploma -
Uintah High School
Associates in Business Management
Dixie State University
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