Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Certification
References
Timeline
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THOMSON ZHOU

Troy,MI

Summary

Experience in engaging with diverse individuals and a strong interest in understanding human anatomy. Currently enrolled in college to build a solid foundation for a future in healthcare. Focused on applying interpersonal skills in high-pressure environments, such as emergency rooms, to assist those in need. Dedicated to promoting well-being and uplifting spirits of patients.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Building Operations Student Supervisior

IM East Fitness Center
East Lansing, MI
07.2024 - Current
  • Reinforced departmental security protocols by scanning IDs and locking doors.
  • Answered incoming calls and managed phone inquiries efficiently.
  • Monitored facility to prevent hazardous behaviors through regular enforcement of safety rules.
  • Supported visitors by providing guidance, teaching, and advice as needed.
  • Conducted hourly facility inspections while ensuring cleanliness of equipment.
  • Distributed sports equipment, including basketballs and volleyballs, from service desk upon request.
  • Restocked sanitary supplies, including wipes and tissues, to maintain hygiene standards.

Special Facility Lifeguard

Red Oaks Waterpark
Madison Heights, MI
07.2024 - 08.2025
  • Enforced pool rules and promptly responded to emergencies, ensuring patron safety.
  • Performed water rescues and administered first aid/CPR effectively.
  • Maintained vigilant surveillance to prevent accidents and injuries.
  • Educated patrons on water safety and assisted swimmers of all skill levels.
  • Conducted equipment checks and ensured cleanliness of pool deck.
  • Reported persistent misconduct by patrons to management.
  • Completed cleaning duties, including bathrooms and trash disposal, post-shift.
  • Monitored adherence to safety protocols in pool areas.

E.R. Volunteer

Beaumont Hospital Corwell Health
Troy, MI
02.2024 - 05.2024
  • Completed weekly duties accurately and efficiently.
  • Assisted with patients' requests and answered questions to improve satisfaction.
  • Offered support and assistance to patients and visitors.
  • Refilled Pantries and blanket warmers for patients and visitors.
  • Guided, and lead visitors to patient rooms in the ER.
  • Offered support to nurses and doctors whenever possible.

Shadowed Registered Nurse

Beaumont Hospital Corwell Health
Troy, MI
04.2024 - 04.2024
  • Facilitated patient comfort through effective communication during visits.
  • Assisted in patient assessments and monitored vital signs for optimal care.
  • Shadowed medical staff to observe diagnostic techniques and treatment protocols.
  • Adhered to safety protocols while observing patient care in clinical settings.
  • Inquired about procedures to enhance understanding of differential diagnosis.

Courtesy Clerk

Kroger
Troy, MI
07.2022 - 03.2023
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Bachelor of Science - true

Michigan State University
East Lansing, MI
05-2028

High School Diploma - Troy, MI

Troy High School
Troy, MI
04-2024

Skills

  • Photography and videography
  • Adobe Suite proficiency
  • Basic life support (BLS)
  • CPR and AED
  • First aid
  • Lifeguard certification
  • EMT certification
  • Customer service excellence
  • Team collaboration
  • Emergency response skills
  • Issue resolution
  • Decision-making abilities
  • Multitasking and organization
  • Task prioritization
  • Performance enhancement
  • Data confidentiality assurance
  • Patient assessment

Languages

French
Elementary
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual

Accomplishments

  • Invited to Honors College and Deans List (College)
  • 3.875 Unweighted Current GPA (College)
  • 2022-2024 Honor Roll
  • 5 AP Chinese test (highest score)
  • 3.641 Unweighted GPA (High School)
  • Won Award from Umich MUN
  • Accumulated $750 worth of Popcorn in a 4-day fundraiser for MUN.
  • Lead editor for University of Michigan MUN ending ceremony video.

Affiliations

  • Dedicated club member of the MSU Kendo Club, practiced weekly., Participated in Shiais (Tournaments). Club Member of Film Club, recorded, edited, and posted videos and images for Troy High., Worked on Troy High School's announcements team, shared news and events of our school (MUNKey, Semunna)., Club Member of Model United Nations, won awards at University of Michigan MUN, and helped with multiple fundraisers and school district MUN events., Participated in Boys Track Team Senior Year.

Certification

  • EMT
  • ELLIS Lifeguard
  • AED/BLS

References

References available upon request.

Timeline

Building Operations Student Supervisior

IM East Fitness Center
07.2024 - Current

Special Facility Lifeguard

Red Oaks Waterpark
07.2024 - 08.2025

Shadowed Registered Nurse

Beaumont Hospital Corwell Health
04.2024 - 04.2024

E.R. Volunteer

Beaumont Hospital Corwell Health
02.2024 - 05.2024

Courtesy Clerk

Kroger
07.2022 - 03.2023

Bachelor of Science - true

Michigan State University

High School Diploma - Troy, MI

Troy High School

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