Thonda Powell
Midddleburg,FL
Summary
Proven Inpatient Case Manager at Baptist Medical Center, adept in HIPAA Compliance and skilled in fostering patient confidentiality. Spearheaded case management optimizations, enhancing patient care and reducing readmissions. Demonstrated excellence in collaboration and clinical documentation, ensuring high levels of patient satisfaction and staff performance.
Overview
6
6
years of professional experience
Work History
Inpatient Case Manager
Baptist Medical Center
01.2024 - Current
- Conducted screenings and assessments to determine eligibility for funding sources.
- Streamlined case management processes for increased efficiency and improved patient experiences.
- Enhanced patient satisfaction with thorough assessments, timely interventions, and clear communication of care plans.
- Collaborated with physicians to develop individualized treatment plans, ensuring optimal patient care.
- Served as a liaison between patients, families, medical staff, and external agencies to facilitate effective communication throughout the continuum of care.
- Reduced hospital readmissions by identifying high-risk patients and implementing targeted interventions.
Assistant Nurse Manger
Baptist Medical Center
04.2021 - 01.2024
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
Registered Nurse
Baptist Medical Center
02.2018 - 04.2021
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Bachelor of Science - Nursing
St. Johns River State College
Palatka, FL09.2023
Associate of Science - Nursing
St. Johns River State College
Palatka, FL04.2018
Associate of Arts - General Studies
St. Johns River State College
Palatka, FL12.2015
Skills
- Case Evaluation
- HIPAA Compliance
- Patient confidentiality
- Clinical Documentation
Timeline
Inpatient Case Manager
Baptist Medical Center
01.2024 - Current
Assistant Nurse Manger
Baptist Medical Center
04.2021 - 01.2024
Registered Nurse
Baptist Medical Center
02.2018 - 04.2021
Bachelor of Science - Nursing
St. Johns River State College
Associate of Science - Nursing
St. Johns River State College
Associate of Arts - General Studies
St. Johns River State College
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