Thornton Collier
Glen Allen,VA
Summary
Enthusiastic and ambitious sales and marketing representative looking to utilize broad skills and background to make an impact in a variety of ways including excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Overview
6
6
years of professional experience
Work History
Solutions Consultant
Tango Analytics
Glen Allen, Virginia
01.2022 - 01.2023
- Assessed sales activities, managed leads and pursued every opportunity to improve close ratio
- Performed detailed research of customer business structures to accurately tailor product to unique needs of each
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage
- Managed contract preparation, signature and closings through pass-off to onboarding team
- Delivered both remote webinars and on-site presentations to demonstrate software solutions to prospective customers
- Collaborated with marketing department to build campaigns with optimized targeting
SENIOR SECURITY CONSULTANT
Brinks Home Security
Dallas, TX
09.2019 - 07.2020
- Demonstrated success primarily selling high-end integrated security solutions including access control, commercial and residential alarm systems
- Proven sales leader with the ability to develop a territory and clients while also increasing sales revenues and meeting company target profit margins
- Expertise in planning a sales approach designed to determine the prospect’s needs and wants for the product/services offered by our company
- Positively presented Brink’s Home Security systems, products, designs and application through thorough understanding of the company’s offerings
- Meet and exceed challenging individual monthly, quarterly and annual sales goals that contribute to the company’s growth
ASSISTANT PROPERTY MANAGER
Dodson Property Management
Richmond, VA
12.2018 - 07.2019
- Minimized vacancy periods by collaborating with building owners to prepare improvements to marketing initiatives, business plans and tenant outreach programs
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
COLLECTIONS REPRESENTATIVE
West Creek Financial
Glen Allen, VA
08.2018 - 12.2018
- Managed inbound and outbound calls with the objective of collecting delinquent accounts
- Researched, analyzed, and settled all customer billing disputes
- Developed new processes to reduce aged accounts from up to 120 to 0 days
- Negotiated settlements and promise to pay ($0-$10,000)
- Recognized by upper management on multiple occasions for tact, empathy and professionalism in addressing and resolving customer complaints
LEGAL ASSISTANT
Alex Taylor Law PLC
Richmond, VA
01.2017 - 03.2018
- Worked with community to increase local firm's presence and assist partners with reputations
- Attracted new clients by creating and implementing innovative marketing strategies
- Investigated facts, using pertinent sources to determine causes of action and to prepare cases
- Assisted attorneys with research, depositions, trial preparation, discovery and document drafts for court submission
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
- Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices
Education
Bachelor of Arts - Mass Communications/ TV Broadcasting
Norfolk State University
Norfolk, VA05.2016
Associate of Arts - General Studies
New Mexico Military Institute
Roswell, NM05.2014
Skills
- TECHNICAL SKILLS
- Public and Social Media Relations for Alex Taylor Law (January 2017 to March 2018)
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Experienced in Adobe Creative Suite (Premiere Pro, Photoshop, Acrobat) (Audio and Video Editing)
- Familiar with HTML, Java, and WordPress
- Script Design for Training Curriculum
- Business Acumen
- Flexible and Adaptable
- Teamwork and Collaboration
Additional Information
- Division 1 , NCAA Football Student Athlete - Started and earned Full Scholarship (New Mexico Military Institute and Norfolk State University)
- Honor Roll (Maintaining a 3.0)
- Top 10 Collections Representative in first month ($17,000 collected) at West Creek Financial
- Top 10% Percent of Sales Monthly at Brinks Home Security
- Reached 1st year goal of $100,000 total revenue in 7 months at Tango Analytics
Timeline
Solutions Consultant
Tango Analytics
01.2022 - 01.2023
SENIOR SECURITY CONSULTANT
Brinks Home Security
09.2019 - 07.2020
ASSISTANT PROPERTY MANAGER
Dodson Property Management
12.2018 - 07.2019
COLLECTIONS REPRESENTATIVE
West Creek Financial
08.2018 - 12.2018
LEGAL ASSISTANT
Alex Taylor Law PLC
01.2017 - 03.2018
Bachelor of Arts - Mass Communications/ TV Broadcasting
Norfolk State University
Associate of Arts - General Studies
New Mexico Military Institute
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