Thorsten Ziehme

- Successfully functioning in dual role as buyer and production planner in the Remanufacturing department

- Efficiently aligning customer needs through optimizing the Reman production process and purchasing seed units from Europe

- Independently planning the entire production process for multiple lines including capacity planning, core return management, core teardown planning, entering production orders in SAP, verifying component availability, component expedites, and production order releases

- Fulfilling additional inventory requirements by purchasing seed units from Bosch locations in Europe

- Ensuring excellent inventory levels by optimizing lead times, safety stocks, and safety times

- Effectively working with suppliers to process purchase orders, implementing pricing changes, and coordinating price negotiations

- Developing strong relationships with suppliers to secure favorable pricing terms and conditions for the company's benefit.

- Ensuring timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.

- Actively participating in SAP key user training for selected colleagues in North America

• Account manager for BMW and sub-tiers in the U.S and Mexico
• Successfully coordinated global project to add over $1 million in sales within first 6 months
• Efficiently managing ramp down of current and ramp up of upcoming BMW programs to ensure optimal inventory levels
• Independently negotiating Non-disclosure agreements and Terms and Conditions with newly acquired customers
• Managing two material planners, and supporting them with experience to resolve complex situations
• As key user of operating system, effectively training all U.S employees.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

• Account manager for John Deere and sub-tiers in the U.S and Mexico
• Efficiently continued to function as material planner
• Averaged overall sales increase of 25% annually with John Deere North America while maintaining highest John Deere Partner status
• Increased sales with local John Deere plant from $80K to $1 million in 4 years
• Processed and streamlined quote requests with customers and suppliers
• Consistently maintained less than 10 Quality PPM by decisively handling quality claims, root cause analysis, and corrective action
• Independently hired, trained, and managed material planner due to achieved growth.

• Successfully managed material planning for over 800 part numbers
• Achieved perfect delivery ratings and earned highest John Deere Partner status
• Streamlined EDI set up with global IT department and customers
• Efficiently processed EDIs and customer scheduling releases
• Initiated and monitored expedites while minimizing costs and saving over $10K annually
• Supported purchasing by independently working with suppliers to verify timely deliveries
• Proactively optimized lead time settings, MOQs, and lot sizes to keep inventory at ideal level and decrease overhead
• Key contact for all colleagues in Germany and France for material planning and resolving problems for colleagues in other commodities.
• Monitored arrivals and prioritized inbound shipments with transportation department.