Detail-oriented, focused, candidate driven to create high-quality content and provide exceptional support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Multimedia Specialist III
Institute Of Child Nutrition
07.2021 - Current
Administer Zoom for all ICN employees
Trained ICN Training Team and Consultant Trainers on how to use Zoom to conduct virtual trainings
Assist Training Team and Consultant Trainers during virtual trainings
Gave Zoom tutorials to customers during virtual trainings
Collaborate with USDA to host Zoom workshops with video, slides, and live demonstrations
Film and edit in-house video projects
Set up video projects complete with professional lighting, microphones, cameras, and lighting modifiers
Edit ICN's audio podcasts
Assist customers with troubleshooting issues regarding iLearn, ICN's online eLearning system
Assist customers with Zoom webinars and meetings
Responsible for Zoom Events and creating hybrid meetings and webinars
Responsible for live streaming USDA State Agency Conference in Washington D.C.
Maintained equipment such as cameras, microphones, lights, stands, and peripherals
Worked with vendors and specified equipment needed for multimedia projects
Operate and maintain ICN's networked video and networked audio
Maintain ICN training rooms and all multimedia equipment in rooms
Audiovisual Director
First Baptist Church
01.2014 - Current
Responsible for overseeing all multimedia projects including researching, purchasing, and deploying new equipment
Experienced in the field of live sound reinforcement and mixing live performances
Designed and constructed an audiovisual studio with mixing equipment, audio monitors, studio furniture, television monitors, and Apple computers
Responsible for all video production, live streaming, video projection, recording, and uploading sermon video archives to Vimeo, YouTube and Facebook
Responsible for maintaining lighting and lighting system
Designed and implemented podcast studio complete with lighting, audio, and video
Responsible for ensuring equipment is functioning properly
Work with vendors on various installation projects
Work with vendors on designing and purchasing new systems
Act as campus technical contact for all technical projects including campus wifi and network
Worked with vendor to establish licensed FCC radios and radio frequency for security team
Work as technical lead for security team
Computer Technician
Institute Of Child Nutrition
06.2015 - 04.2018
Responsible for department computer systems, hardware and software, and troubleshooting issues
Provide basic system administration, file maintenance, and network troubleshooting
Maintain, identify, and correct problems with the Local Area Network (LAN) including ensuring proper condition of physical wiring, network file system (NFS) disks and provides accounting of printers and disks
Delivers, installs, and configures peripherals: ensures compatibility of components, configures software and hardware, tests for proper operation verification, and provides routine maintenance
Delivers, installs, and configures software: researches and locates useful software packages, ensures compatibility and usability with existing equipment; installs, configures, and tests to assure proper performance
Responsible for conducting and moderating live webinars for the ICN which include presentations conducted by the ICN, USDA, and other nutrition professionals
Responsible for answering helpdesk phone calls regarding the ICN learning management system (LMS) and troubleshooting users’ issues with ICN website and online courses
IT Technician
Tri-Lakes Medical Center
12.2012 - 06.2015
Responsible for network troubleshooting, new system installations and system maintenance for main hospital campus and 5 clinics
Responsible for building, deploying, and troubleshooting PCs and peripherals
Responsible for creating and maintaining user accounts in Active Directory and Microsoft Exchange
Responsible for granting user access to various programs and providing security clearance for facility doors
Assist with audiovisual presentations and the troubleshooting of audiovisual equipment
Assist hospital staff with technical inquiries via Spiceworks helpdesk ticket system
Assist hospital staff with after-hour on call support
Experience with Apple and Android mobile platforms and both Microsoft Windows and Mac OSX
Education
Bachelor of Arts - Computer Science
The University of Mississippi
University, MS
12.2016
Bachelor of Arts - English
The University of Mississippi
University, MS
05.2011
Bachelor of Arts - History
The University of Mississippi
University, MS
05.2011
Associate of Science - General Studies
Jackson State Community College
Jackson, TN
05.2009
Skills
Audio Editing and EQ
Video Production and Editing
Live Streaming
Technical Troubleshooting
Cinema Lighting
Zoom Meeting and Webinar Management and Facilitation
Multimedia Project Management
Certification
Adobe Certified Professional in Visual Effects & Motion Graphics using Adobe After Effects 2023 | Issued 9/22/2023 | Expires 9/22/2026
Adobe Certified Professional in Video Design | Issued 9/22/2022
Adobe Certified Professional in Design using Adobe Photoshop 2021 | Issued 9/16/2022 | Expires 9/16/2025
Adobe Certified Professional in Digital Video using Adobe Premiere Pro 2021 | Issued 3/25/2022 | Expires 3/25/2025
Timeline
Multimedia Specialist III
Institute Of Child Nutrition
07.2021 - Current
Computer Technician
Institute Of Child Nutrition
06.2015 - 04.2018
Audiovisual Director
First Baptist Church
01.2014 - Current
IT Technician
Tri-Lakes Medical Center
12.2012 - 06.2015
Bachelor of Arts - Computer Science
The University of Mississippi
Bachelor of Arts - English
The University of Mississippi
Bachelor of Arts - History
The University of Mississippi
Associate of Science - General Studies
Jackson State Community College
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