Dynamic and results-oriented team leader with a proven track record in optimizing departmental operations to achieve strategic objectives. Expertise in aligning talent with roles to enhance overall performance and drive organizational success. Committed to fostering a culture of continuous improvement and innovation, ensuring consistent pursuit and realization of operational efficiencies. A proactive approach to problem-solving and team development contributes to sustained growth and high-performing work environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Middle School Operations Manager
Access Bronx Charter School fka The Bronx Charter School for Children
07.2021 - Current
Report directly to the Director of Operations.
Day to day supervision of two Middle School Operations Aides, two housekeeping staff members, as well as a two-man security team.
Coordinate with the Director of Operations, Principal, and Executive Director to maintain a safe and secure learning environment.
Develop long- and short-range maintenance plans / programs. (e.g., emergency response plans, energy management plans).
Evaluate operations systems and work with the Director of Operations to strategically improve systems and increase efficiency.
Support budgetary tracking of site related expenses.
Manage all aspects of school structure.
Coordinate with outside agencies for contracting maintenance / repairs and security personnel.
Actively communicate and enforce policies and procedures.
Building Response Team (BRT) Leader / Schedule and facilitate all BRT meetings.
Conduct all safety drills, including Fire (Evacuations), Shelter In, Hard/Soft Lockdowns, and Code Blue.
Direct projects (e.g., site repairs, preventative maintenance etc.) to ensure completion within established time frames.
Coordinate schedules and prepare facility / staff for arrival, dismissal, lunch, recess, and special events.
Manage inventory systems and submit orders / requests as needed.
Order, track, receive and distribute supplies. i.e.: office, teaching supplies, building maintenance and cleaning supplies.
Review and approve/deny staff requests for time off as directed by the Principal.
Conduct yearly performance evaluations for members of Operations/Security/Housekeeping teams.
Coordinate with the Principal to ensure proper in-house coverage is put in place when necessary.
Request substitute teachers when coverage is needed using School Professionals.
Support medical staff by ensuring compliance with DOH requirements, including scholar adherence to Medical Admission Forms and Immunization requirements.
Ensure all Covid-related policies / procedures are communicated and enforced.
Manage school food services to ensure food is prepared and distributed in a prompt fashion.
Submit meal count reports as required by the Department of School Food Services.
Manage all aspects of Scholar Transportation Services.
Manage student recruitment, enrollment and re-enrollment process with support from the Director of Operations.
Manage the outreach and communication to prospective and newly enrolled families.
Manage the outreach and communication to ABC (Access Bronx Charter) Middle School families to support with re-enrollment process.
Develop and maintain positive relationships with parents and scholars, thereby ensuring successful experience for ABC (Access Bronx Charter) Middle School families.
Aide parents in setting up direct connections to scholar grades/attendance records using PowerSchool.
Daily parent contact regarding scholar attendance, lateness, and conduct.
ADHOC Reporting of staff/scholar attendance as requested by the Principal and/or Executive Director.
Responsible for prompt notifications of school events, scheduling changes, alerts and all other information to parents using ClassDojo messaging software.
Office Manager / Secretary
YSJ Market Inc. dba Super Steel
04.2018 - 06.2019
Provided lien waivers/hold harmless agreements for clients upon request.
Requested and maintained certificates of insurance for subcontractors.
Accommodated client requests for certificates of insurance.
Prepared preliminary estimates and proposals.
Requested quotes from vendors and suppliers.
Tracked all price and proposal requests to meet BID deadlines.
Prepare BID documents and final proposals.
Generated/processed weekly payroll for over 20 employees.
All AP/AR for the company.
Monthly reconciliation of company bank accounts.
Staff Accountant / Payroll Specialist
Ghost Armor Inc
02.2013 - 12.2013
Prepared monthly financial statements, reports and records by collecting, analyzing and summarizing account information using the company POS system.
Responsible for general ledger entries and adjustments.
Monthly bank account reconciliation for 15 accounts using QuickBooks.
Researched and reconciled all discrepancies regarding accounting related matters.
Reviewed and imported employee time cards into the ADP payroll system.
Checked figures for accuracy and necessary approvals.
Audited and verified all new hire documents.
Communicated with the Human Resources Department to ensure the integrity of the payroll data including data related to new hires, terminations, transfers and rate changes.
Processed special payrolls including the annual bonus, employee reimbursements and year-end adjustment payrolls.
Researched and resolved questions from managers and employees as they related to the processing of payroll information such as PTO, banking, garnishments, employment verifications, workers compensation, retroactive pay calculations, tax questions, and other changes.
Project Account Manager
Imperial Ironworks Inc
07.2007 - 03.2012
Responsible for job set-up in Sage Master Builder Construction Accounting Software System.
Produced invoices as well as purchase orders using Master Builder in order to maintain accurate job costs thereby reporting real time profit / loss analysis on multiple projects when required.
Performed all accounts receivable as well as accounts payable functions on each individual project.
Ensured timely capture of receivables, reconciliations, and adjustments.
Entered payroll into the ComPuPay DSI online payroll reporting system.
Generated certified payroll reports for the purpose of verifying minority employee usage.
Forwarded the Certified Payroll and all accompanying documents to various General Contractors.
Responsible for submitting timely benefit remittance reports to various Ironworker Unions as well as Teamster Unions thereby ensuring payment of all employees' benefits.
Accurately reported all employee injuries to the Workers Compensation Board thereby ensuring that all Worker Comp. claims are handled in a timely fashion.
Generated and maintained ongoing spreadsheets containing payroll information for the purpose of conducting financial audits i.e.: General Liability, Workers Compensation, Union Benefits as well as inter office inquiries pertaining to payroll.
Billing Supervisor / Junior Staff Accountant
Metromedia Technologies Inc
05.2004 - 07.2007
Managed the daily billing process, including ensuring accurate and timely billing of clients.
Determined validity of account adjustment requests and approved within established limits.
Maintained detailed records of production, shipping and accounting errors resulting in applied credits.
Conducted thorough research and provided detailed, organized, and resolution-oriented information to upper management.
Responsible for the identification, root cause analysis and effective communication of all billing discrepancies to upper management personnel.
Managed the month end reporting process of all unbilled revenue and subsequent journal entries.
Identified erroneous financial postings, determined action required, and provided direction for resolution.
Performed reclassifications of funds when inaccurate posting occurred.
Conducted A/R Reconciliations monthly.
Prepared and posted journal entries for all accounting department purposes.
Applied customer payments and credits to related accounts when necessary.
Responsible for daily posting and deposits of funds received in office, as well as daily posting and reporting of funds received in company lockbox.
Performed analytical financial reviews related to customer accounts.
Prepared employee travel and expense reports for New York office as well as company sales force nationwide.
Responsible for the backup of Navision Attain transactions for system support technicians in California.
Conducted employee Performance Appraisals on a yearly basis.
EDI Quality Control Assistant Director
Thomas Publishing Co
07.1999 - 08.2004
Supervised a staff of five team members in daily Billing Department functions and tasks.
Provided total Program Builder / TMS user support to over 40 Thomas Register sales territories and over 200 Thomas Register sales representatives.
Reported EDI / WIP discrepancies that occur on a daily basis to the appropriate mainframe maintenance contact at Thom comp.
Greeted team members / built team spirit and morale.
Conducted employee Performance Appraisals on a yearly basis.
Received and distributed New York paperwork and materials.
Operated as the contact person between department Director and other department managers within the company.
Education
Associate of Science - Computer Science
Monroe College
Bronx, NY
05-1996
Skills
Operations management
Certification
FDNY S-95, FDNY W-07, Adult Mental Health & Substance Abuse First Aide, AED/CPR (Adult & Child), NYC Certificate in Food Protection, NYS (New York State) Notary Public
Prior Experience
Prepared to discuss prior professional experience during scheduled interviews.
Timeline
Middle School Operations Manager
Access Bronx Charter School fka The Bronx Charter School for Children
Special Education Teacher 12:1:1 K & 1st at Choice Charter school/ Access Bronx Charter School (ABC)Special Education Teacher 12:1:1 K & 1st at Choice Charter school/ Access Bronx Charter School (ABC)
Middle School Lead Teacher at South Bronx Charter School for International Culture and the Arts: Middle SchoolMiddle School Lead Teacher at South Bronx Charter School for International Culture and the Arts: Middle School
Art Teacher at South Bronx International Charter School for International Cultures and the ArtsArt Teacher at South Bronx International Charter School for International Cultures and the Arts