Thresa W. Phelps
Blue Cross Blue Shield of NC
China Grove,North Carolina
48
years of professional experience
I'm a dedicated hard worker, team player, great personality, strongly believe that a persons works reflect the individual and take ownership of the company by going over and beyond to assist in reflecting excellent stands for the company.
Work History
Nurse Case Manager
7 Years 3 Months- Work with terminally ill or dying patients to help ensure their comfort and quality of their remaining days
- Supported patients opting against further medical treatment to experience comfort in their final days while guiding families through end-of-life preparations.
- Work as part of a team to provide care, monitor health conditions, administer medication, use medical equipment, advising patients and their families on current prognosis.
- Work as part of a team to provide care, monitor health conditions, administer medication, use medical equipment, advised patients and their families on current prognosis.
- Provided compassionate care to underserved and low-income patients, ensuring access to quality treatment and support.
- Employed in healthcare since 2015.
Staff Nurse
3 Years 7 Months- Administered medications and managed pain, symptom control, and end-of-life comfort measures.
- Assessed hospice patients, documented changes, and updated care plans for comfort-focused treatment.
- Coordinated interdisciplinary care with physicians, aides, social workers, and chaplains.
- Educated families on medication use, disease progression, and bedside care techniques.
Nurse Aide 1 School
3 Years- Developed the Nurse Aide 1 curriculum based on health related vocational content materials to meet the needs of adult learners and assist them to successfully obtain certifications as Certified Nurse’s Aide Home Health Aide, and person Care Assistants.
- Developed Nurse Aide 1 curriculum using health-related vocational content materials to meet adult learners' needs and facilitate successful certification as Certified Nurse’s Aide, Home Health Aide, and Personal Care Assistant.
- Evaluated and revised curriculum to align with State and Federal requirements while addressing student needs.
- Evaluate students’ clinical progress regularly including using standardized assessment tools
- Maintain accurate records on all students, including but not limited to attendance records, schedules and course requirements regarding hours of instruction and content
- Provided a stimulating environment that encourages student participation, interpersonal skills development and concepts of good patient care
- Created stimulating environment to enhance student participation, develop interpersonal skills, and reinforce concepts of quality patient care.
- Attended Winston Salem State University for Bachelor of Science in Nursing.
- BSN (1978)
Lead Recovery Nurse
10 Years- Conducted pre-operative visits with patients prior to surgery
- Responsible for conducting pre-operative visits with patients prior to surgery
- Conducted thorough medical record audits to ensure compliance with regulations
- Cleaned and sterilized instruments and disposed of contaminated supplies to maintain a safe and sterile environment.
Nurse Manager
10 Years- Managed primary care, case management, and medication management. Evaluated patient care needs, prioritized treatment and maintained patient flow.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care. Took and recorded patients' temperature, pulse and blood pressure. Utilized strong assessment skills to determine necessary patient care.
- Provided quality nursing care in accordance with resident care policies and procedures.
- Worked as part of team to ensure proper care of body mechanics and safety of patient. Partnered with team of Registered Nurses to ensure overall well-being of all patients.
- Ensured safety, respect, and dignity of residents while coordinating with doctors and registered nurses to develop effective care plans.
- Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
- Developed staff through training and mentorship.
- Conducted in-service training sessions for staff on best practices.
- Managed unit budgeting and monitored staff overtime.
- Managed unit staffing and maintained time sheets.
- Evaluated staff performance and provided feedback.
- Served as an Equal Employment Opportunity counselor to address employee concerns.
- Supervisor and hospital staffing once a month
- Participated in various committees to improve organizational policies.
Supervisor
2 Years- Managed staffing schedules to ensure adequate coverage
- Assisted in emergency codes to ensure rapid response to patient needs
- Assisting in ICU in emergencies
- Staffing
- Facilitated transfer of deceased individuals to funeral homes
- Documented and communicated DNR status for patients
Psychiatric Nurse
2 Years 1 Month- Administered medications in scheduled and emergency situations to ensure patient stability
- Collected and processed monthly lab samples from patients
- Ensured safety of patients and staff during altercations through effective intervention
- Draw monthly labs
Staff Nurse
1 Year 3 Months- Provided direct patient care in a clinical setting
- Administered medications to ensure patient compliance and comfort
- Prepare and give care to patients going and returning form surgery
- Prepared and provided care to patients before and after surgery
- Assisted medical team during code blue situations
Education
BSN - Nursing Practice
Skills
Medication management
Case evaluation
Care planning
Quality improvement
Patient counseling
Interdisciplinary collaboration
Care coordination
Medication monitoring
Accomplishments
Promotion to Hospital Nursing Supervisor.
Director of Nursing.
Outstanding Young Women of America.
Outstanding Geriatric Nurse Manager.
Affiliations
North Carolina Nurses Association.
Timeline
Nurse Case Manager
Blue Cross Blue Shield of NC
2018.10 - 2026.01Read More
Staff Nurse
Kizer Hospice House
2014.05 - 2017.12Read More
Nurse Aide 1 School
Graceful Touch Institute
2012.01 - 2015.01Read More
Lead Recovery Nurse
Greensboro Plastic Surgical and Associates
2000.01 - 2010.01Read More
Nurse Manager
Bill Hefner VA Medical Center
1987.08 - 1997.08Read More
Supervisor
Margret R. Pardee Hospital
1985.01 - 1987.01Read More
Psychiatric Nurse
Broughton Hospital
1983.07 - 1985.08Read More
Staff Nurse
NC Baptist Hospital
1978.05 - 1979.08Read More
Winston Salem State University
BSN from Nursing Practice
Read More