Thrisa James
Hyannis,MA
Summary
Dynamic and results-driven professional with extensive experience at Target, excelling in warehouse operations and safety protocols. Proven ability to enhance efficiency through meticulous organization and teamwork. Skilled in heavy lifting and package handling, with a strong commitment to maintaining high standards and fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Inbound Warehouse Associate
Target
02.2025 - Current
- Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
- Unloaded pallets and deliveries and organized products in warehouse.
- Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
- Facilitated efficient movement of materials throughout the facility using various equipment such as forklifts, pallet jacks, and hand trucks.
Team Leader
Dunkins Donuts
01.2024 - 03.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
Cashier
Marshalls
06.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Housekeeper
Courtyard Resort
05.2023 - 12.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Housekeeper
Moon Palace Jamaica
07.2022 - 12.2022
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeper
Royalton White Sands Resort
04.2019 - 03.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Associate Of Business Administration - Business Administration
Cape Cod Community College
Hyannis, MASchool Leaving Certificate - Office Administration
Maggotty High School
St Elizabeth, JA06.2017
Skills
- Warehouse safety
- Loading and unloading
- Order picking
- Pallet jack handling
- Heavy lifting
- Labeling accuracy
- Storage organization
- Stock counting
- Stock replenishment
- Package sorting
- Time management
- Warehousing operations
- Teamwork and cooperation
- Safety procedures
- Self-motivated and independent
- Package handling
- Attention to detail
- Problem-solving
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Goal setting
- Overseeing daily activities
- Analytical thinking
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Hospitality background
Punctual and reliable
Timeline
Inbound Warehouse Associate
Target
02.2025 - Current
Team Leader
Dunkins Donuts
01.2024 - 03.2025
Cashier
Marshalls
06.2023 - 12.2023
Housekeeper
Courtyard Resort
05.2023 - 12.2023
Housekeeper
Moon Palace Jamaica
07.2022 - 12.2022
Housekeeper
Royalton White Sands Resort
04.2019 - 03.2020
Associate Of Business Administration - Business Administration
Cape Cod Community College
School Leaving Certificate - Office Administration
Maggotty High School
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