Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tihomir "T" Hristov

Technology Strategy
Tysons Corner,VA

Summary

Passionate, committed and dynamic technologist with experience working with diverse organizations and leading multi-disciplinary teams to deliver innovative technical products and solutions. Strategic thinker, who always starts with WHY, whose HOW is based on a clear set of values and principles, with 4 key pillars - Structure, Understanding, Focus, & Innovation. Detail-oriented tactician, whose WHAT is informed by data and shaped by an innate desire to help people, solve problems, improve productivity, reduce inefficiency and drive business growth.

Overview

17
17
years of professional experience
9
9
years of post-secondary education
4
4
Certifications

Work History

Systems Architect

Cisco Systems, Inc.
04.2022 - Current
  • Work closely with Public Sector agencies to use innovative technology to bridge the gap between citizens and public services.
  • Collaborate with top 10 largest territory clients to determine business and technical project specifications and scope to deliver sustainable technical solutions.
  • SA of the year for Mid-Atlantic, SA of the Quarter for US Public Sector, main AM quota attainment of 130%.
  • Introduce sales management models and frameworks to improve efficiency and drive effectiveness of local teams.
  • Lead the introduction and adoption of a Professional Growth Planning framework for all of US Public Sector ~500 Engineers and Engineering Leaders.

Executive Director, Infrastructure and Research Computing Services

Old Dominion University, Information Technology Services
05.2021 - 04.2022
  • Focused on IT Strategy Development, Governance & Planning. Aligning IT Services with business goals.
  • Leading development of formal Business, Customer, and Vendor Relationship management programs.
  • Introduced Incident and Service Management models that provided 3x reduction of processing time for 50% of all incidents across the organization.
  • Adopted product management as a formal practice within the area of Infrastructure Services. Formed cross-functional teams developing internal products and tools.

Director, Infrastructure Services

Old Dominion University, Information Technology Services
10.2019 - 05.2021
  • Leading Enterprise Strategy and Cloud Infrastructure Architecture development, utilizing industry best practices in infrastructure DevOps to enhance service delivery and reduce TTM.
  • Leading Research Computing Services development
  • Introduced a formal Scrum model with clearly defined Product Owners, Product Manager, and Development Roadmaps.
  • Built multi-year procurement and life cycle replacement financial models to allow for improved fiscal management and sustainable budgetary planning. Reduced annual budgets by 10%.

Manager Network Design and Engineerin

Old Dominion University, Information Technology Services
07.2017 - 10.2019
  • Introduced multi-tiered incident management support, built on robust knowledge, process, procedure and template development.
  • Pioneered Kanban boards and adapted and adopted Agile Project Management for Network and Infrastructure Services.
  • Improved project management practices and delivered 30% more projects, on time and on budget with identical resources

Network Design Engineer

Old Dominion University, Information Technology Services
04.2014 - 07.2017
  • Test, research and evaluate overall network infrastructure designs and concepts as those apply to emerging campus network and security infrastructure.
  • Developed software defined intent-based networks, reducing support staffing needs by 30% and increasing service availability in parallel.
  • Supported high throughput Regional Education Network

Sr. Network Engineer

Old Dominion University, Information Technology Services
07.2011 - 04.2014
  • Design and operate underlying campus wired, wireless and data center networks, focused on application delivery and network security. Decreased wireless incidents by 90%.
  • Utilize network automation and scripting tools to determine performance baselines and assure service reliability and performance.

Systems Engineer

Old Dominion University, Computer Science Department
01.2007 - 07.2011
  • Provide broad IT support for CS department's faculty, staff, and students. Covering design and operation underlying network, security, server (Windows and *nix), storage, database and high performance computing infrastructure.
  • Built home grown automation and orchestration systems for managing 25,000 student accounts life cycle and system life cycle using industry standard scripting tools.

Education

Master of Science - Computer Science

Old Dominion University
Norfolk, VA
05.2010 - 05.2016

Bachelor of Science - Computer Science

Old Dominion University
Norfolk, VA
01.2007 - 05.2010

Skills

Strategic Leadership

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Certification

ITIL v3 Foundation

Timeline

Systems Architect

Cisco Systems, Inc.
04.2022 - Current

Executive Director, Infrastructure and Research Computing Services

Old Dominion University, Information Technology Services
05.2021 - 04.2022

Director, Infrastructure Services

Old Dominion University, Information Technology Services
10.2019 - 05.2021

CCDA (Cisco Certified Design Associate)

06-2018

ITIL v3 Foundation

09-2017

Manager Network Design and Engineerin

Old Dominion University, Information Technology Services
07.2017 - 10.2019

CCNP Switch (Cisco Certified Network Professional)

05-2017

CCNA (Cisco Certified Network Associate)

05-2014

Network Design Engineer

Old Dominion University, Information Technology Services
04.2014 - 07.2017

Sr. Network Engineer

Old Dominion University, Information Technology Services
07.2011 - 04.2014

Master of Science - Computer Science

Old Dominion University
05.2010 - 05.2016

Systems Engineer

Old Dominion University, Computer Science Department
01.2007 - 07.2011

Bachelor of Science - Computer Science

Old Dominion University
01.2007 - 05.2010
Tihomir "T" HristovTechnology Strategy