Thu Pham
Rosemead,CA
Summary
My diverse experience as a front desk receptionist, cafe barista, dietary aide, and English tutor uniquely positions me for success as a student assistant. Managing appointments and interacting with clients have honed my organizational and communication skills, essential for coordinating student activities and assisting staff. The multitasking and attention to detail from my barista role will help me efficiently handle various tasks in a busy academic environment. My dietary aide background provides valuable insights into student well-being, while tutoring English has developed my teaching and mentoring abilities. These experiences will enable me to effectively support students and staff, contributing to a positive and productive learning environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dietary Aide
Tenet Healthcare Corporation
09.2023 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
English Tutor
Advanced Tutoring Center
06.2023 - 08.2023
- Enhanced students' reading and writing skills by implementing interactive and engaging lesson plans.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Motivated students with accurate feedback and positive reinforcement.
Front Desk Receptionist
Nail Affair
05.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Trained new team members on company procedures, customer service and issue resolution.
Cafe Team Member
Rosemead High School Panther Cafe
09.2022 - 06.2023
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Utilized strong multitasking skills to manage multiple orders simultaneously while maintaining attention to detail.
- Provided valuable input on menu updates based on customer feedback leading to successful new item introductions.
- Managed cash register transactions, accurately handling cash and card payments from customers.
Education
No Degree - Biochemistry
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2027
High School Diploma -
Rosemead High School
Rosemead, CA06.2023
Skills
- Time Management
- Problem-Solving
- Workload Management
- Flexible Schedule
- Academic Coaching
- Creative Thinking
- Listening Skills
- Relationship Building
Certification
- Advanced Food Services
- Advanced Financial Food Services
- Food Handler's Certification
- CPR certification
Languages
English
Chinese (Cantonese)
Vietnamese
Timeline
Dietary Aide
Tenet Healthcare Corporation
09.2023 - Current
English Tutor
Advanced Tutoring Center
06.2023 - 08.2023
Front Desk Receptionist
Nail Affair
05.2023 - 08.2023
Cafe Team Member
Rosemead High School Panther Cafe
09.2022 - 06.2023
No Degree - Biochemistry
California Polytechnic State University-San Luis Obispo
High School Diploma -
Rosemead High School
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