Experienced manager with strong skills in supervising daily operations and training new employees. Focused on solving problems and providing good customer service. Committed to improving team performance and creating a positive customer experience.
Overview
7
7
years of professional experience
Work History
Shift Manager
Pizza Hut
Seattle, WA
06.2025 - Current
Supervise daily operations and support team members
Handle customer concerns and resolve issues professionally
Manage cash register and ensure accurate transactions
Train new employees and maintain service standards
Supervisor
Sharetea
Tukwila, WA
04.2023 - 09.2025
Supervised staff and ensured smooth daily operations
Trained new employees and supported team performance
Assisted customers and handled orders efficiently
Managed POS system and cash handling
Manager
Myungrang Hotdog
Tukwila, WA
07.2024 - 05.2025
Managed store operations
Provided excellent customer service in a fast-paced environment
Handled customer complaints and improved customer satisfaction
Maintained cleanliness and organization of the store
FOH Team Member
85c Bakery Cafe
Tukwila, WA
01.2023 - 04.2023
Greeted customers and took orders
Prepared drinks and maintained a clean workspace
Provided friendly and efficient service
Team Member
Pizza Hut
Seattle, WA
03.2020 - 12.2022
Prepared food and ensured quality standards
Assisted customers with orders and questions
Worked in a fast-paced team environment
Crew Member
McDonald's
Seattle, WA
09.2019 - 01.2020
Provided customer service and handled transactions
Maintained cleanliness and followed safety procedures