Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thu Minh Anh Nguyen

Seattle,WA

Summary

Experienced manager with strong skills in supervising daily operations and training new employees. Focused on solving problems and providing good customer service. Committed to improving team performance and creating a positive customer experience.

Overview

7
7
years of professional experience

Work History

Shift Manager

Pizza Hut
Seattle, WA
06.2025 - Current
  • Supervise daily operations and support team members
  • Handle customer concerns and resolve issues professionally
  • Manage cash register and ensure accurate transactions
  • Train new employees and maintain service standards

Supervisor

Sharetea
Tukwila, WA
04.2023 - 09.2025
  • Supervised staff and ensured smooth daily operations
  • Trained new employees and supported team performance
  • Assisted customers and handled orders efficiently
  • Managed POS system and cash handling

Manager

Myungrang Hotdog
Tukwila, WA
07.2024 - 05.2025
  • Managed store operations
  • Provided excellent customer service in a fast-paced environment
  • Handled customer complaints and improved customer satisfaction
  • Maintained cleanliness and organization of the store

FOH Team Member

85c Bakery Cafe
Tukwila, WA
01.2023 - 04.2023
  • Greeted customers and took orders
  • Prepared drinks and maintained a clean workspace
  • Provided friendly and efficient service

Team Member

Pizza Hut
Seattle, WA
03.2020 - 12.2022
  • Prepared food and ensured quality standards
  • Assisted customers with orders and questions
  • Worked in a fast-paced team environment

Crew Member

McDonald's
Seattle, WA
09.2019 - 01.2020
  • Provided customer service and handled transactions
  • Maintained cleanliness and followed safety procedures

Education

Associate of Arts - Business

Highline College
Seattle, WA
12.2026

Skills

  • Customer service & Communication skills
  • Safe food handling
  • Cash handling & POS systems
  • Time management & multitasking
  • Problem-solving
  • Staff training

Languages

English
Vietnamese

Timeline

Shift Manager

Pizza Hut
06.2025 - Current

Manager

Myungrang Hotdog
07.2024 - 05.2025

Supervisor

Sharetea
04.2023 - 09.2025

FOH Team Member

85c Bakery Cafe
01.2023 - 04.2023

Team Member

Pizza Hut
03.2020 - 12.2022

Crew Member

McDonald's
09.2019 - 01.2020

Associate of Arts - Business

Highline College