Thurlene Williams
Porter Ranch,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Spa Manager
Ultimate Wellness Laser Clinic
04.2019 - 03.2020
- Enhanced customer satisfaction by implementing innovative spa services and treatments.
- Streamlined appointment scheduling for improved efficiency and increased bookings.
- Managed inventory control, reducing waste and lowering product costs.
- Developed strong relationships with vendors to secure best pricing on products and supplies.
- Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
- Greeted spa guests warmly to create positive first impression of establishment.
Executive Administrative Assistant
Choosing Independence
11.2018 - 05.2019
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Increased productivity with the implementation of digital tools for document management and collaboration.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Caretaker
Choosing Independence
03.2017 - 12.2018
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Enhanced community safety through regular property inspections and timely reporting of potential hazards.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Scheduled and accompanied clients to medical appointments.
Shift Lead
Arclight Cinemas
05.2015 - 10.2016
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
GHCHS
Granada Hills, CA05.2013
Skills
- Transportation assistance
- Customer Acquisition
- Employee Coaching
- Assignment Delegation
- Budget Administration
- Schedule Coordination
- Staff management
- Time management
- Decision making
- Financial management
- Organizational skills
Timeline
Spa Manager
Ultimate Wellness Laser Clinic
04.2019 - 03.2020
Executive Administrative Assistant
Choosing Independence
11.2018 - 05.2019
Caretaker
Choosing Independence
03.2017 - 12.2018
Shift Lead
Arclight Cinemas
05.2015 - 10.2016
High School Diploma -
GHCHS
Similar Profiles
Jamilee KassemJamilee Kassem
Receptionist at Eden Clinic Laser/Silk Laser ClinicReceptionist at Eden Clinic Laser/Silk Laser Clinic
Mykaela CrowleyMykaela Crowley
Beauty Skin Care & Laser therapist at Advanced Laser Light / Laser and Skin Clinic, Princess StreetBeauty Skin Care & Laser therapist at Advanced Laser Light / Laser and Skin Clinic, Princess Street
Summer GrinsteadSummer Grinstead
FRONT DESK RECEPTIONIST at Ultimate Drip Therapy and WellnessFRONT DESK RECEPTIONIST at Ultimate Drip Therapy and Wellness
Omar MonroyOmar Monroy
Supervisor at Wag Hotels Inc.Supervisor at Wag Hotels Inc.
Audrey FerrisAudrey Ferris
Southern California Mama Helpers at Self EmployedSouthern California Mama Helpers at Self Employed