Thurman Landers
Cookeville,TN
Overview
16
16
years of professional experience
Work History
Parts Manager
Cumberland Kia
Cookeville, TN
12.2024 - 07.2025
- Inspected returned parts for damage before restocking shelves.
- Collaborated with other departments to ensure timely deliveries.
- Analyzed pricing trends to optimize cost savings.
- Maintained records of all orders placed, received, and shipped.
- Conducted monthly audits of inventory control systems.
- Developed and maintained positive working relationships with vendors.
- Prepared documents for ordering parts, supplies, and equipment.
- Investigated discrepancies between physical inventories and records.
- Generated weekly sales reports detailing product demand patterns.
- Coordinated delivery schedules for incoming orders.
- Trained new staff members on proper parts handling techniques.
- Identified opportunities for process improvements within the department.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Resolved customer inquiries related to part availability or quality issues.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Monitored stock levels regularly to avoid backorders or shortages.
- Ensured accuracy in order processing and invoicing procedures.
- Provided technical advice on the selection of replacement parts.
Store Manager
AutoZone
Gallatin, TN
07.2015 - 12.2024
- Managed daily banking activities such as deposits and withdrawals.
- Organized promotional events to increase product awareness.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Assessed operational efficiency of the store's departments.
- Developed strategies to maximize sales and profitability.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Performed regular price checks to ensure competitive pricing.
- Established customer service standards and monitored staff compliance.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Carpet Cleaner
Creative Multicare Inc.
Stockbridge, GA
02.2011 - 06.2015
- Communicated professionally with clients throughout the duration of each project.
- Completed paperwork associated with each job including invoices and reports.
- Used specialized tools such as steam cleaners, vacuums, power washers, and extractors.
- Utilized industrial-grade carpet shampooers to deep clean carpets.
- Transported equipment from job site to job site in company vehicle.
- Kept work area clean at all times and disposed of waste materials according to regulations.
- Inspected carpets for damage prior to cleaning process.
- Repaired damaged sections of carpets where necessary using patching techniques.
- Moved furniture as necessary for access to carpeted areas.
- Followed safety procedures when operating machinery and chemicals during the cleaning process.
- Cleaned carpets using hot water extraction method.
- Scheduled appointments with clients for carpet cleaning services.
- Performed spot removal, stain treatment, and deodorization of carpets.
- Vacuumed and pre-treated carpets with appropriate cleaning solutions.
- Ensured customer satisfaction by providing quality workmanship in a timely manner.
- Maintained inventory of supplies and ensured that they are properly stored between jobs.
- Conducted post-cleaning inspections to ensure that carpets meet industry standards.
- Assisted other team members in completing large scale projects within allotted timeframes.
Mechanic
Professional Auto Care
McDonough, GA
02.2010 - 02.2011
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
- Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
Mechanic
Allan Vigil Ford Lincoln
Morrow, GA
06.2009 - 02.2011
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
- Assisted fellow mechanics when necessary during complex repairs.
- Maintained accurate records of work performed in accordance with company standards.
- Consulted with customers regarding service options available based upon their needs.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Tested components with appropriate instruments to ensure proper operation.
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
Education
Automotive Engineering - Automotive Engineering
Southern Crescent Technical College
Griffin, GA06-2010
Skills
- Parts ordering
- Inventory management
- Data analysis
- Vendor management
- Technical advice
- Customer relationship management
Timeline
Parts Manager
Cumberland Kia
12.2024 - 07.2025
Store Manager
AutoZone
07.2015 - 12.2024
Carpet Cleaner
Creative Multicare Inc.
02.2011 - 06.2015
Mechanic
Professional Auto Care
02.2010 - 02.2011
Mechanic
Allan Vigil Ford Lincoln
06.2009 - 02.2011
Automotive Engineering - Automotive Engineering
Southern Crescent Technical College
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