THURMAN J NUNLEY
Warehouse Operations Lead
GREENSBORO,NC
Summary
- 10 Years of experience as a reliable and visionary leader and professional
- Adept at conveying complex concepts in a simple and compelling manner
- Demonstrated organizational skills to develop change and assess growth opportunities
- Prioritize goals and objectives to create results for multiple constituents
- Excellent communicator with a natural relationship building ability
- Motivate peers and support staff while promoting positive work environment
Overview
3
3
years of post-secondary education
27
27
years of professional experience
Work History
CHEF AND CULINARY TEAM LEADER
Darryl's Wood Fired Grill
Greensboro, NC
02.2015 - 06.2019
- Food production forecasting to ensure that optimal food levels are maintained throughout the day.
- Communication with and between management and culinary team to ensure optimal quality cuisine.
- Maintenance of Optimal Quality Control Standards.
- Recruitment and training of excellent culinary personnel based on attitude and aptitude.
- Supervision of 30 culinary personnel on a daily basis.
- Provision of excellent customer service to ensure a high percentage of returning guests.
- Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Completed special cuts, including groves and bevels, to produce desired looks.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Implemented new working processes which delivered continued improvements.
- Provided constructive criticism regarding quality assurance on collections team phone calls.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Adhered to rigorous standards for customer service, merchandising and operational safety.
- Mentored and guided employees to foster proper completion of assigned duties.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Cross-trained and provided back up for customer service managers.
- Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
- Partnered with managers to identify and capitalize on sales trends and brand initiatives.
Warehouse Operations Lead
National Distributions Centers LLC
Greensboro, NC
08.2019 - Current
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
- Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
- Handled day-to-day shipping and receiving overseeing numerous packages per day.
- Managed inventory and over 20 employees in a big warehouse for a Distribution company.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Handled day-to-day shipping and receiving overseeing numerous packages per day.
- Reduced waste with staff supervision and using first-in first-out method.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Oversaw and motivated team of 20-30 employees in warehouse to increase efficiency.
- Conducted inventory audits with 100% accuracy following company procedures.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Operated computer system, hand-held inventory control device and calculator to perform counts.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Tracked production and quality control systems to proactively identify deficiencies.
- Built motivated warehouse team of 20 well-trained staff.
MENTAL HEALTH QUALITY PARAPROFESSIONAL
ETHEL’S FOOTPRINTS RESIDENTIAL TREATMENT FACILITY
BURLINGTON, NC
01.2016 - 04.2020
- Establishment of supportive client relationships and client support network such as family and other members of the treatment team.
- Provision of clinical interventions to reinforce, practice, and model therapeutic techniques with direction from Mental Health Professional staff.
- Stability modeling for the benefit of the client and client’s family.
- Empowers the client in improving functionality on a day-to-day basis, reduction of stressors, and increase in ability for client to better focus on treatment goals.
- Provision of timely documentation and written reports to support services to other agencies as needed on a timely basis.
- Monitor and report client behavior at all times.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Documented client progress in confidential files.
- Counseled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness or physical abuse.
- Worked with 10 customers to understand needs and provide excellent service.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
GENERAL MANAGER
COOKOUT
GREENSBORO, NC
01.2011 - 01.2015
- Recruitment and training of excellent restaurant personnel based on attitude and aptitude.
- Direct supervision of 35-50 restaurant personnel on a daily basis.
- Maintenance of daily employee work schedule to ensure full coverage and quality service.
- Management of business operations initiatives including payroll, invoicing, inventory, and human resource related matters.
- Provision of excellent customer service to ensure a high percentage of returning customers.
ASSISTANT MANAGER
LONGHORN STEAKHOUSE
BURLINGTON, NC
01.2008 - 01.2011
- Cultivation and motivation of high-performing employees through training and development to maximize restaurant success.
- Production of high-quality cuts of beef in a manner consistent with steakhouse protocol.
- Supervision of 50-65 restaurant personnel on a daily basis.
- Maintenance of daily employee work schedule, ensuring full coverage and quality service.
- Management of daily operation of high-volume and high-caliber family dining establishment with focus on daily kitchen operations.
FORKLIFT OPERATOR AND, MACHINE OPERATOR
KMART DISTRIBUTION CENTER
GREENSBORO, NC
01.1994 - 01.2004
- LOADER/UNLOADER PARTS RECEIVER DRIVING FORK LIFT BACK AND FORTH PICKING, PULLING ORDERS, LOADING AND UNLOADING TRUCKS.
- Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Coordinated team member movements based on current needs, avoiding safety concerns or delays.
- Maximized productivity by keeping detailed production records and identifying hold-ups.
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Unloaded materials and goods at designated locations for best project availability.
- Checked items against documentation for accuracy.
- Removed orders from storage, wrapped and staged for shipments.
- Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
- Worked in team environment to maintain high levels of productivity.
- Moved pallets of merchandise using electric forklifts and electric pallets.
- Received and unpacked shipments and new equipment as directed.
- Placed overstocked items in temporary storage.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Transported goods between warehouse locations according to shipment and storage needs.
- Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Transported inventory items to appropriate locations.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Demonstrated and applied product knowledge of all company items.
- Examined shipments for quality and accuracy.
- Loaded, transported and stacked materials.
- Operated equipment while observing standard safety procedures.
- Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
- Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
- Communicated with floor managers to determine merchandise placement.
- Loaded transfer truck with front end loader.
- Checked accuracy of merchandise signs.
- Packed items into appropriate containers for shipment.
- Received cargo by lifting and moving it using hand trucks and pallet jacks.
- Completed daily forklift safety checklists.
- Maintained machines within work area, complying with company and OSHA safety rules and regulations.
- Unloaded trucks and rail cars and moved materials to staging area.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Unloaded cartons from pallets and filled storage racks with cartons.
- Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
- Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor.
- Obtained production schedules to transport material to designated areas.
Education
BACHELOR OF ARTS - CRIMINAL JUSTICE AND MAJOR IN PSYCHOLOGY
GREENSBORO COLLEGE
08.2013 - 05.2016
Skills
BASICundefined
Timeline
Warehouse Operations Lead
National Distributions Centers LLC
08.2019 - Current
MENTAL HEALTH QUALITY PARAPROFESSIONAL
ETHEL’S FOOTPRINTS RESIDENTIAL TREATMENT FACILITY
01.2016 - 04.2020
CHEF AND CULINARY TEAM LEADER
Darryl's Wood Fired Grill
02.2015 - 06.2019
BACHELOR OF ARTS - CRIMINAL JUSTICE AND MAJOR IN PSYCHOLOGY
GREENSBORO COLLEGE
08.2013 - 05.2016
GENERAL MANAGER
COOKOUT
01.2011 - 01.2015
ASSISTANT MANAGER
LONGHORN STEAKHOUSE
01.2008 - 01.2011
FORKLIFT OPERATOR AND, MACHINE OPERATOR
KMART DISTRIBUTION CENTER
01.1994 - 01.2004
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