I am a dedicated, organized, and methodical individual. I have good interpersonal skills, am an excellent team worker, and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new.
Overview
9
9
years of professional experience
Work History
Office Manager
Lycamobile
Woburn, MA
11.2022 - Current
Managed office inventory and placed new supply orders.
Managed, scheduled, and coordinated office functions and activities for employees.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Staton Master
Sri Lanka Railways
Vavuniya, Northern Province
12.2015 - 08.2022
Delivered a high level of service to customers in an effort to build upon relationships for the future.
Established employee schedules and work hours, reviewing employee timesheets to finalize payroll.
Effectively reduced job-related accidents by properly training departmental employees on corporate safety processes.
Participated in employee relations investigations to resolve issues effectively.
Procured equipment to enable the station to streamline operations.
Monitored staff operations to comply with administrative policies and procedures, safety rules, contracts and government regulations.
Delivered a high level of service to customers in an effort to build upon relationships for the future.
Reviewed operational and financial reports to meet station goals and objectives.
Developed successful team-building initiatives to motivate team members.
Daily inspect the station which must include cabins, signals, level crossing gates, lamps, weighing machines, goods and station yard.
Responsible for the discharge of duties by different members of staff at my station.
Office Assistant
District Secretary
Vavuniya, Northern Province
08.2014 - 02.2015
Answered phone calls and welcomed visitors to the office.
Greeted visitors or callers to handle questions or direct them to appropriate staff.
Organized files, developed spreadsheets, faxed reports, and scanned documents to improve organizational workflow.
Maintained business records by updating customer information.
Collected payments, issued receipts, and updated accounts to reflect new balances.
Managed office inventory and placed new supply orders.
Education
Business Management - Certificate in Entrepreneurship & Small Business M
The Open University of Sri Lanka
Vavuniya, Sri Lanka
12.2015
National Certificate - National Vocational Qualification
Vocational Training Authority of Sri Lanka
Vavuniya, Sri Lanka
07.2014
High School Diploma -
Vavuniya Tamil Madhya Maha Vidyalayam
Vavuniya, Sri Lanka
08.2013
Skills
Work Planning and Prioritization
Problem Resolution
Budget Management
Project Planning
Office Management Software
Languages
Tamil
Native/ Bilingual
English
Limited
Sinhala
Limited
Timeline
Office Manager
Lycamobile
11.2022 - Current
Staton Master
Sri Lanka Railways
12.2015 - 08.2022
Office Assistant
District Secretary
08.2014 - 02.2015
Business Management - Certificate in Entrepreneurship & Small Business M
The Open University of Sri Lanka
National Certificate - National Vocational Qualification