ThuThao Le
Bothell,WA
Summary
Motivated and detail-oriented chemistry student nearing graduation, eager to apply academic knowledge and develop hands-on experience in the field. While my background is in customer service, including roles as a Sales Associate and Sales Supervisor, I have honed valuable skills such as problem-solving, communication, and leadership, which I am excited to transfer to a laboratory setting. Passionate about learning, and committed to leveraging my strong foundation in chemistry to contribute to a dynamic and innovative team.
Overview
2
2
years of professional experience
Work History
Sales Supervisor
Eddie Bauer
08.2022 - 09.2024
- Trained and mentored new and existing sales associates to enhance performance.
- Provided coaching on sales techniques, product knowledge, and customer engagement.
- Ensured excellent customer service, resolving issues and complaints efficiently.
- Opened and closed the store, ensuring all security protocols were followed.
- Managed daily cash handling, reconciled registers, and prepared bank deposits.
Sales Associate
Eddie Bauer
06.2022 - 08.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Arts - Chemistry
University of Washington
Seattle, WA06-2025
Skills
- Hard-working
- Problem-solving
- Data Analysis
- Teamwork
Timeline
Sales Supervisor
Eddie Bauer
08.2022 - 09.2024
Sales Associate
Eddie Bauer
06.2022 - 08.2022
Bachelor of Arts - Chemistry
University of Washington
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