THUY TRAN
Human Resource Business And People Partner
San Jose,CA
Summary
Highly-effective Human Resource leader delivering successful strategies for maximizing personnel retention and productivity. Eager and driven to working closely with senior managers and leadership to develop multi-disciplinary business processes to bring more automation, simplicity, speed and agility to the organization. A partner in providing strategic input and solutions to ultimately create a nurturing work environment, in alignment with business needs.
Overview
7
7
years of professional experience
Work History
Director of HR
Pockyt
New York, NY
01.2022 - Current
- Led the development of People and change policy
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build office culture
- Structured compensation and benefits according to market conditions and budget demands
- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
- Ensure all procedures comply with legal regulations and best practices
- Analyze and re-innovated processes to ensure maximum efficiency effectiveness of HR operations and policies
- Developed succession plans and promotion paths for staff
- Created and implemented forward-thinking initiatives to improve employee engagement
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency
Human Resource Operations Manager
RStor
San Jose, CA
09.2018 - 09.2021
- Successfully built HR infrastructure that supported growth and scalability by implementing processes, workflows, and automation for maximum efficiency
- Developed and implemented HR strategies and initiatives to align with overall business strategy
- Worked directly with management to forecast hiring needs and ensure recruitment process runs smoothly
- Monitor overall HR infrastructure of systems, tactics and procedures across the organization
- Implemented performance reviews and motivational strategies to elevate team results
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
- Streamlined HR operations, coordinated new hire orientations and provided onboarding and training for 100+ new employees
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Facilitated communication and coordination between employees and management to keep parties informed
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
- Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements
- Promoted and enabled necessary changes to align operations with strategic plans
- Collaborated with leadership to assess and improve policies across board
- Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement
- Provided resolution to complex and confidential issues
- Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives
- Conducted workplace compliance training to reduce liability risks and operate effectively
- Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams
Human Resource Specialist
Maxta
Santa Clara, CA
07.2017 - 08.2018
- Became sounding board for leadership team by assessing the health of teams, individuals, and managers
- Design and executed total rewards program to improve employee morale and successfully drive workforce strategy
- Monitor all Human Resources functions including: preparing compensation and benefits packages, setting up systems and maintaining updated employee records
- Develop and implement HR policies throughout the organization
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
- Process and respond to employees’ queries timely
- Conducted workplace compliance training to reduce liability risks and operate effectively
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
- Provided troubleshooting and technical assistance in use of PeopleAdmin system
- Implemented quality control initiatives to reduce downtime and increase revenue
Human Resource Specialist
Farmers Business Network
San Carlos, CA
03.2017 - 07.2017
- Proposed and implemented HR strategy and operations
- Spearheaded all human resource operations for multiple businesses during high growth stage
- Assist in talent acquisition and recruitment processes
- Conduct employee onboarding and help organize training & development initiatives
- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
- Assist in development and implementation of human resource policies
- Maintained work structure by updating job requirements and job descriptions for positions
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives
- Provided troubleshooting and technical assistance in use of PeopleAdmin system
Office Manager & Human Resource Generalist
Springpath Inc
Sunnyvale, C
08.2015 - 03.2017
- Jack of all trades" to support the needs of business and leaders as well as serve as point of contact for all employee inquiries from onboarding to implementation of wellness programs
- Maintain and processed records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and database and ensure all employment requirements are met
- Support recruitment/hiring process by sourcing candidates, scheduling interview, perform background checks, assisting in shortlisting, issuing employment agreements etc
- Assist management in performance management procedures
- Developed and enforced company policy and procedures relating to human resources activity
- Design benefit programs (insurance, wellness etc.) by working with external partners to create multiple solutions
- Support other functions as assigned (schedule meetings, HR events etc
- Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping
- Improved operational processes resulting in productivity increase in HR department
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services
- Managed employee rewards programs
- Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training
- Coordinated special projects and managed schedules
Skills
Workforce improvements
Recruitment strategies
Succession planning
Organizational Development
Compensation and benefits
Recruitment
Timeline
Director of HR
Pockyt
01.2022 - Current
Human Resource Operations Manager
RStor
09.2018 - 09.2021
Human Resource Specialist
Maxta
07.2017 - 08.2018
Human Resource Specialist
Farmers Business Network
03.2017 - 07.2017
Office Manager & Human Resource Generalist
Springpath Inc
08.2015 - 03.2017
Proficiencies
ADP, Sequoia, O365, GSuite, International PEO, Benchmarking, SME Total Rewards, Carta Administration, Foreign hiring/onboarding (H1-B and F1-Visa), Miro, Quickbooks, Expensify, Paylocity, BambooHR, Rippling, SOC2-I/II, Docusign, Performance Management, Payroll processing, HRIS Admin.
Proficiencies
ADP, Sequoia, O365, GSuite, International PEO, Benchmarking, SME Total Rewards, Carta Administration, Foreign hiring/onboarding (H1-B and F1-Visa), Miro, Quickbooks, Expensify, Paylocity, BambooHR, Rippling, SOC2-I/II, Docusign, Performance Management, Payroll processing, HRIS Admin.