THUY DUONG PHAN
Garden Grove,CA
Overview
4
4
years of professional experience
Work History
FRONT DESK/Receptionist
DRS. OPTOMATRIST
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Cashier Team Lead
THH BAREKY
11.2019 - 02.2023
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Education
Associate of Arts - Sociology
Orange Coast College
Costa Mesa, CA12.2025
GED -
TA QUANG BUU HIGH SCHOOL
VIET NAM11.2017
Skills
- Meeting Arrangements
- Multi-Line Telephone Systems
- Customer Assistance
- Office Management
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
FRONT DESK/Receptionist
DRS. OPTOMATRIST
05.2023 - Current
Cashier Team Lead
THH BAREKY
11.2019 - 02.2023
Associate of Arts - Sociology
Orange Coast College
GED -
TA QUANG BUU HIGH SCHOOL