Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ThuyTien Tran

Charlotte,NC

Summary

Results-oriented pharmacist with extensive experience in community pharmacy management and operational leadership at Walgreens. Demonstrated ability to enhance workflow efficiency, mentor high-performing teams, and maintain regulatory compliance. Committed to optimizing pharmacy operations and improving health outcomes for diverse patient populations. Bilingual in Vietnamese and English, facilitating effective communication with multicultural communities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

Walgreens Boots Alliance
Gastonia, NC
03.2024 - Current
  • Directed day-to-day operations of a Tier-2 pharmacy, managing workflow, staff scheduling, and inventory control.
  • Supervised a team of one staff pharmacist and five technicians to ensure efficient, compliant, and patient-focused service.
  • Maintained DEA and state regulatory compliance, ensuring accurate record-keeping and secure handling of controlled substances.
  • Strengthened customer relationships by resolving concerns, offering counseling, and enhancing satisfaction scores.

Full-Time Staff Pharmacist

Walgreens Boots Alliance
Hickory, Gastonia, NC
06.2021 - 02.2024
  • Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Administered vaccines to immunize patients against communicable diseases.
  • Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for the use of medications.

Vietnamese Interpreter (PRN)

Language Line
Charlotte, NC
02.2010 - 05.2021
  • Provided interpretation services to assist in communication between Vietnamese-speaking clients and English-speaking staff.
  • Compiled technical, legal or medical terminology and information used in translations.
  • Facilitated the translation of documents from English to Vietnamese and vice versa.

Education

Pharm. D - Pharmacy

Shenandoah University
Winchester, VA
04-2018

Skills

  • Inventory management
  • Regulatory compliance
  • Staff supervision
  • Patient education and counseling
  • Medication therapy management
  • Drug utilization reviews (DUR)
  • Compounding
  • Task prioritization
  • Vaccination administration
  • Team building

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Certification

  • Pharmacist License #30330, State of North Carolina
  • Basic Life Support: CPR & AED licensed, American Red Cross
  • Immunization Certified, American Pharmacist Association (APhA)

Timeline

Pharmacy Manager

Walgreens Boots Alliance
03.2024 - Current

Full-Time Staff Pharmacist

Walgreens Boots Alliance
06.2021 - 02.2024

Vietnamese Interpreter (PRN)

Language Line
02.2010 - 05.2021

Pharm. D - Pharmacy

Shenandoah University

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