Thuy Trang Chau
Moreno Valley,CA
Summary
Dynamic professional with experience at Amazon, excelling in supply chain management and cross-functional collaboration. Proven problem solver adept at identifying workflow barriers and enhancing operational efficiency. Skilled in critical thinking and issue troubleshooting, delivering impactful results in fast-paced environments while ensuring safety and quality standards are met.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Case Receiver/Fulfillment Problem Solver
Amazon
Moreno Valley, CA
12.2020 - Current
- Collaborated with the Area Manager and Process Assistant to uphold safety and quality standards across department operations.
- Identified and resolved workflow barriers faced by associates, ensuring timely and safe resolution.
- Reported safety hazards proactively to support compliance and reduce workplace risk.
- Coordinated with cross-functional departments to maintain safety, quality, and productivity across the warehouse.
- Monitored and ensured all inbound freight was processed safely, accurately, and efficiently.
Conference Interpreter
Corporate and academic clients
Ho Chi Minh, Ho Chi Minh City
07.2014 - 08.2020
- Delivered high-quality simultaneous and consecutive interpretation services for corporate and academic events, including conferences, briefings, and meetings.
- Interpreted across three language pairs: German–English, German–Vietnamese, and English–Vietnamese, ensuring cultural and contextual accuracy.
- Contracted by prestigious institutions such as Humboldt University (Germany) to provide expert interpretation for international academic programs and events.
Education
Bachelor of Arts - Administration - Supply Chain Management
California State University, San Bernardino
San Bernardino, CA01-2027
Associate of Arts - Administration And Information System
Riverside City College
Riverside, CA06-2024
Associate of Arts - Humanities, Philosophy And Arts
Riverside City College
Riverside, CA06-2024
Associate of Arts - Social and Behavioral Studies
Riverside City College
Riverside, CA06-2024
Associate of Science - Business Administration 2.0 for Transfer
Riverside City College
Riverside, CA06-2024
Skills
- Supply chain management
- Cross-functional collaboration
- Problem solving
- Critical thinking
- Analytical thinking
- Company policies
Languages
German
Native/ Bilingual
Vietnamese
Native/ Bilingual
English
Native/ Bilingual
Certification
- Logistics & Supply Chain Training
- Lean Six Sigma (Yellow Belt, Green Belt)
- APICS Certified Supply Chain Professional (CSCP)
Accomplishments
- Dean’s List, Every Semester, Riverside City College, 2021-2024
- President of German-speaking club, University of Social Sciences and Humanities, Vietnam National University Ho Chi Minh City, 2013-2019
References
References available upon request.
Timeline
Case Receiver/Fulfillment Problem Solver
Amazon
12.2020 - Current
Conference Interpreter
Corporate and academic clients
07.2014 - 08.2020
Bachelor of Arts - Administration - Supply Chain Management
California State University, San Bernardino
Associate of Arts - Administration And Information System
Riverside City College
Associate of Arts - Humanities, Philosophy And Arts
Riverside City College
Associate of Arts - Social and Behavioral Studies
Riverside City College
Associate of Science - Business Administration 2.0 for Transfer
Riverside City College
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