Thy Nguyen
Springfield,MA
Summary
Dedicated and results-oriented college seeking a Sales Associate position at Alo Yoga. Bringing strong interpersonal and customer service skills, coupled with a proven track record of collaboration in team-based environments. Eager to contribute to the Alo Yoga store's success through genuine connections and a passion for mindful living.
Overview
4
4
years of professional experience
Work History
Server/Host Trainer
Saltlifefoodshack
10.2022 - 11.2023
- Assisted patrons with inquiries, providing personalized recommendations to enhance their dining experience.
- Collaborated seamlessly with restaurant staff to streamline operations and maintain a positive work environment.
- Demonstrated exceptional multitasking abilities in handling reservations, customer orders, and ensuring timely seating.
Tutor
Pierce College Fort Steilacoom
03.2020 - 06.2022
- Facilitated one-on-one and group tutoring sessions, tailoring assistance to individual learning needs.
- Identified and addressed learning obstacles, implementing effective strategies to boost students' comprehension.
- Maintained detailed progress reports for each student, fostering a data-driven approach to academic support.
Barista
Starbucks
08.2021 - 02.2022
- Crafted and served high-quality coffee beverages, maintaining excellence in product presentation.
- Effectively managed high-volume periods with a focus on maintaining a calm and efficient work environment.
- Consistently upheld Starbucks' customer service standards, ensuring customer satisfaction.
Computer Lab Assistant
Pierce College Fort Steilacoom
11.2020 - 04.2021
- Assisted faculty and students with computer software and hardware-related queries.
- Resolved technical issues promptly via live chat, web conferences, and phone support.
- Developed user-friendly guides to enhance self-help resources for common software and system concerns.
Education
Bachelor of Science - Computer Engineering
George Mason University
Fairfax, VA06.2027
Associate of Science - Computer Science
Pierce College
Fort Steilacoom, WA06.2021
High School Diploma -
Pierce College
Puyallup, WA06.2021
Skills
- Customer Relationship Management
- Customer Needs Assessment
- Payment Processing
- Team Oversight
- Ability to Thrive under Pressure
- Efficient Communication
Affiliations
Vice President, Freshman Counseling Club (2019 - 2021).
Member, Janpanese Taiko club (2019 - 2020).
Member, Asian Events Club (2019 - 2020).
Member, Cheerleading team (2020).
Attending Mandarine online course (2021-present).
Blood donation - Oneblood Big Red Bus (2023)
Volunteer as retail and resale and electronics tester at NHS Second Change. (2023)
Volunteer as social media administrator at Score SC Lowcountry (2023)
Timeline
Server/Host Trainer
Saltlifefoodshack
10.2022 - 11.2023
Barista
Starbucks
08.2021 - 02.2022
Computer Lab Assistant
Pierce College Fort Steilacoom
11.2020 - 04.2021
Tutor
Pierce College Fort Steilacoom
03.2020 - 06.2022
Bachelor of Science - Computer Engineering
George Mason University
Associate of Science - Computer Science
Pierce College
High School Diploma -
Pierce College
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