Thyemi Chiarelli Kobayashi

• Coordinated driver dispatch to accomplish daily delivery requirements.
• Scheduled and coordinated truck, transport to maximize productivity and maintain organized calendar.
• Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Established administrative work procedures to track staff's daily tasks.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Scheduled office meetings and client appointments for staff teams.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Processed customer orders accurately and within agreed timeframes to meet service standards.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Helper in the routines of regulating relations between employees and employers, analyzes and advises on the standards defined by the Consolidation of Labor Laws - CLT, the Federal Constitution and other laws, verifies the parties' allegations, employment contracts and complies with the rules of both companies and employees.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Organized and detail-oriented with a strong work ethic.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Proved successful working within tight deadlines and a fast-paced environment.
• Organized and detail-oriented with a strong work ethic.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Worked to build relationships with customers and built potential for additional sales.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Increased sales and customer satisfaction through personalized servicing.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Retained excellent client satisfaction ratings through outstanding service delivery.