Summary
Overview
Work History
Education
Skills
Additional Information
Languages
References
Timeline
Generic

Thypha Son

Stockton,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Office Assistant/Office Clerical Aide

Payton Davis Business Services
2023.02 - 2023.08
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Input data into spreadsheets and databases.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Delivered clerical support by handling range of routine and special requirements.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.

Merchandise Associate/Sales Cashier

Marshalls
2019.06 - 2020.07
  • Supported store events and promotions, engaging customers and driving sales growth.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Developed merchandising strategy to efficiently move overstock.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Organized store merchandise racks by size, style, and color.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Monitored store traffic and customer engagement to determine display effectiveness.
  • Arranged consistent shelves, bins, and racks by following established planograms.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Stocked, tagged and displayed merchandise as required.

Sales Associates

JCPenney
2014.07 - 2015.04
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Diploma -

Ronald E. McNair High School
Stockton, CA
05.2013

Skills

  • Enthusiasm for teaching
  • Valid Driver's License
  • Customer Service
  • Positive Attitude
  • Office Administration
  • Data Entry
  • Computer and Microsoft Office Skills
  • Strong Work Ethic and Dependable
  • Always looking for ways to improve

Additional Information

Hmong Baptist Fellowship Church, Volunteer, 05/2011-06/2019

  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Played games, worked on puzzles, and read books to young children.
  • Reassured children when upset providing emotional support and stability.
  • Encouraged children to be understanding and patient with others.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Collaborated with fellow volunteers on beautification projects around the church property, maintaining an inviting atmosphere for all visitors.
  • Supported Sunday school programming by developing creative lesson plans that engaged children in age-appropriate learning activities.
  • Participated in youth mentorship programs, guiding young people in their spiritual journeys and personal development.
  • Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.


Wee Care Preschool Day Care, Volunteer, 05/2011-06/2019

  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Kept building spaces premises clean inside and outside.

Languages

Cambodian
Native or Bilingual

References

  • Aleja, Oakmont Senior Living, Server (209)298-2414
  • Diane, Tj Maxx, Greeter/Cashier (434)249-1742
  • Janette, Hobby Lobby, Sales Representative/Cashier (209)715-3488

Timeline

Office Assistant/Office Clerical Aide

Payton Davis Business Services
2023.02 - 2023.08

Merchandise Associate/Sales Cashier

Marshalls
2019.06 - 2020.07

Sales Associates

JCPenney
2014.07 - 2015.04

Diploma -

Ronald E. McNair High School
Thypha Son