Experienced transportation professional prepared for providing reliable and efficient shuttle services. Strong focus on safety, punctuality, and customer satisfaction. Effective team collaborator, known for flexibility and adaptability in dynamic environments. Possess excellent navigation skills, defensive driving techniques, and high level of professionalism.
Overview
20
20
years of professional experience
Work History
Rideshare Driver
Uber / Lyft
06.2018 - Current
Followed company guidelines and policies when interacting with passengers for 6.5 Years.
Responded to passenger concerns and complaints politely and professionally.
Built and maintained positive relationships with passengers by providing friendly and professional service.
Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Adhered to all safety regulations and traffic laws while driving.
Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
Supported safe transportation initiatives within the rideshare community by attending driver training sessions regularly.
Developed strong communication skills while interacting with diverse groups of riders daily.
Followed company guidelines and policies when interacting with passengers.
Assistant Restaurant Manager
LaCabana Mexican Restaurant
03.2013 - 08.2018
Increased involvement of business with local community through outreach activities and programs
Assisted restaurant staff with order taking, kitchen duties, and customer service during rushes or busy times
Inspected cleanliness of restaurant and operations to maintain compliance with food safety and sanitation regulations
Managed food and supplies inventory to keep adequate levels for expected demands
Trained and mentored food service workers to achieve maximum team quality and efficiency
Coordinated scheduling of deliveries with suppliers and vendors to obtain products on time and keep stock fresh
Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products, and store operations
Delivered store sales and financial objectives, improved restaurant operations, and developed leaders
Enforced quality, safety and sanitation standards to keep the foodservice operation compliant
Managed team of up to 6 restaurant staff, maintaining exceptional customer service and quality standards.