Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thyra Jones

Belleville,I

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Environmental Specialist (Rapid Responder)

Center For Toxicology & Environmental Health
03.2023 - Current

Part-Time / Temporary / On-call for an environmental consulting firm: front line emergency responder to natural disaster situations, providing support for environmental and hazardous materials incidents. Emergency operations team member with training and certifications in HAZWOPER -40, OSHA; Moisture Mapping; Air Quality; and Railroad / Railway Safety.

Patient Access Representative II

Missouri Baptist Medical Center / BJC HealthCare
04.2022 - Current

Facilitated all components of patients' entrance to the medical facility to include: assessing patient data bases; verifying information; assessing needs and acuity; emergency room services; insurance verification to include Medicare, Medicaid, Tricare, and other providers. Performed duties with high level of emotional intelligence and personal connection with patients. Also responsible for data entry; verification of insurance plans; scheduling; ensuring proper billing; conflict resolution; and compassionate customer service.

Resource Development Specialist

FamilyForward (formerly Family Resource Center)
09.2015 - 03.2023

Streamlined services to ensure the successful training and licensing of foster / relative / kinship parents within specific time frames. Collaborated with local, state, and federal agencies to obtain documents, background clearances, certificates, and approvals. Assessed the safety and security of alternative care placements for children and coordinated with necessary organizations to accommodate those services. Performed initial client assessment and analysis to begin licensing process and screened candidates based on ability to satisfy legal, ethical, and moral requirements.

Foster Care Case Manager

FamilyForward (Formerly Family Resource Center)
12.2006 - 09.2015

Provided case management services as a member of a contract agency for Missouri Children' Division. Advised judges and program directors based on behavioral observations and notes taken on home visits, and recommended actions with the safety and well-being of children in mind. Initiated, authored, and interpreted documents outlining risks, safety assessments, court documents, testimonies, and other requirements involved in the child abuse prevention and treatment process. Served as legal guardian for at least 17 children at any given time and advocated for them and coordinated services for children and their parents.

First Lieutenant / Communications Officer

United States Army
12.1987 - 08.1991

Trained in numerous communications systems then served in positions of increasing responsibility from Platoon Leader to Acting Commander. Supervised 5 to 35 personnel. Managed over $25 million of instillation and organization property. Provided professional counseling and performed personnel evaluations to include recommendations for promotions and awards. Held authority to administer Uniform Code of Military Justice (UMCJ) actions as required and necessary.

Education

Bachelor of Science - Psychology

Florida A & M University
Tallahassee, FL

Skills

  • Environmental Protection
  • Daily Progress Reports
  • Hazardous Waste Remediation
  • Environmental Management Systems
  • Team Collaboration
  • Satisfaction Assessment and Tracking
  • Phone and Email Etiquette
  • 50 WPM Typing Speed
  • Payment Processing
  • Patient Contact
  • Diagnostic Codes
  • Patient Rights
  • Explaining Instructions
  • Patient Admission
  • Process Improvement
  • Customer Satisfaction
  • Patient Health Information Access
  • Policy Interpretation
  • In-Person and Telephone Interviewing
  • Adaptable to Changing Conditions
  • Training Development and Execution
  • Foster Parent Support
  • Emotional Support
  • Conflict Resolution
  • Case Service Plans
  • Trauma Expertise
  • Report Writing
  • Crisis Situations
  • Legal Documents
  • Child Psychology
  • Law Enforcement
  • Child Abuse and Neglect Identification
  • Mental Health Treatment Programming
  • Family Support
  • Prepare Speeches
  • Public Relations
  • Verbal and Written Communication
  • Safety Training
  • Clerical Support
  • Reading Comprehension

Timeline

Environmental Specialist (Rapid Responder)

Center For Toxicology & Environmental Health
03.2023 - Current

Patient Access Representative II

Missouri Baptist Medical Center / BJC HealthCare
04.2022 - Current

Resource Development Specialist

FamilyForward (formerly Family Resource Center)
09.2015 - 03.2023

Foster Care Case Manager

FamilyForward (Formerly Family Resource Center)
12.2006 - 09.2015

First Lieutenant / Communications Officer

United States Army
12.1987 - 08.1991

Bachelor of Science - Psychology

Florida A & M University
Thyra Jones