Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tia Agnone

Union

Summary

Dynamic Shift Leader Manager at Taco Bell with proven expertise in cash handling and team management. Enhanced customer satisfaction through effective relationship building and conflict resolution. Recognized for training new employees and fostering a collaborative environment, leading to improved team performance and operational efficiency. Committed to workplace safety and compliance.

Developed leadership and team management skills in fast-paced environment. Effective at coordinating tasks, resolving conflicts, and improving processes. Seeking to transition into new field, leveraging strong organizational and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Shift Leader Manager

Taco Bell Restaurant
11.2023 - Current
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Cultivated professional working relationships with peers and supervisors.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Sales Associate

GN Beauty Supply
10.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

No Degree - Business

Union College Of Union County NJ
Cranford, NJ

Skills

  • Workplace safety
  • Team management
  • Punctual and reliable
  • Cash handling
  • Verbal and written communication
  • Safety compliance
  • Relationship building
  • Interpersonal skills

Timeline

Shift Leader Manager

Taco Bell Restaurant
11.2023 - Current

Sales Associate

GN Beauty Supply
10.2022 - 07.2023

No Degree - Business

Union College Of Union County NJ

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