Tia Anderson
Las Vegas,Nevada
Summary
Dynamic professional with a proven track record at LGC Associates, excelling in customer service and problem-solving. Skilled in data entry and material handling, I enhance team collaboration and operational efficiency. Recognized for training new agents and ensuring customer satisfaction through clear communication and attention to detail.
Overview
2026
2026
years of professional experience
Work History
Warehouse Associate
Staffing Solutions USA
Package Handler
Spectrum
Work From Home Agent
LGC Associates
Charlotte, Nc
01.2025 - 07.2025
- Provided exceptional customer service support through effective communication and problem-solving skills.
- Collaborated with team members to streamline workflow processes and enhance operational efficiency.
- Managed customer inquiries with accuracy, ensuring timely resolution and satisfaction.
- Trained new agents on company protocols and best practices for customer interactions.
Unarmed Security Guard
Renfrow Security
Raleigh, NC
10.2023 - 07.2024
- Monitored surveillance cameras to identify suspicious activities and maintain security standards.
- Conducted regular safety inspections to ensure compliance with safety regulations and protocols.
- Responded promptly to alarms and emergencies, coordinating response efforts with local authorities.
- Escorted visitors as needed to enhance security and ensure safe access to restricted areas.
PCA
S.A.C Homecare
Raleigh, NC
10.2023 - 04.2024
- Provided individualized support to clients, enhancing their quality of life and independence.
- Assisted clients with mobility and transfers, ensuring their safety and comfort.
- Monitored clients' health conditions, reporting any changes to the healthcare team promptly.
- Administered medication as prescribed, maintaining accurate documentation for compliance.
- Documented client progress and daily activities, contributing to comprehensive care plans.
- Supported clients with meal preparation, ensuring nutritional needs were met.
- Provided emotional support to clients, actively listening to their concerns and needs.
- Assisted with light housekeeping duties, maintaining a clean and inviting living space for clients.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Retail Sales Associate
EDGE
Charlotte, NC
05.2019 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma - Business Management
West Mecklenburg
Charlotte, NcSkills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Data entry
- Material handling
- Leadership and team building
- Clear communication
- Microsoft Excel
- Material loading and unloading
Timeline
Work From Home Agent
LGC Associates
01.2025 - 07.2025
Unarmed Security Guard
Renfrow Security
10.2023 - 07.2024
PCA
S.A.C Homecare
10.2023 - 04.2024
Retail Sales Associate
EDGE
05.2019 - 09.2023
Warehouse Associate
Staffing Solutions USA
Package Handler
Spectrum
High School Diploma - Business Management
West Mecklenburg